Commercial call centers move their operations from country to country, often to save just a couple of cents per call. But that may be penny-wise, dollar-foolish thinking, given the customer fallout that often follows.
CommScope has upgraded its mobile location software to cover LTE users. Specifically, the company’s GeoLENs Mobile Location Center (MLC) 10.3 extends the software’s 2G/3G locator capability to 4G LTE networks.
ComEd — the largest electric utility in Illinois, serving the Chicago and Northern Illinois areas — recently signed a $22 million contract with Motorola Solutions for the company’s a 900 MHz ASTRO 25 digital trunked radio system.