The ability to test applications in a non-emergency environment, and having first responders involved in that process, is an essential part of making new life-saving technologies a reality, says Walt Magnussen, director of the Texas A&M University Internet2 Technology Evaluation Center (ITEC).
Text-to-911 solutions utilizing web browsers and IP/i3 connections are the most popular among early deployments of the service in the United States, according to an FCC official speaking today during a webinar on the subject.
Next-generation 911 will enable public-safety answering points (PSAPs) to offer text messaging and data services, but planning discussions about the future of 911 shouldn’t focus solely on the technology, according to David Jones, a consultant with Mission Critical Partners.
A working group of the Communications Security, Reliability, and Interoperability Council (CSRIC) finalizes its recommended best practices for public-safety answering points (PSAPs) to follow when requesting interim SMS text-to-911 service.
Law-enforcement agencies that conduct social-media-based investigations—particularly cover operations—should develop logical policies regarding such work and have the discipline to follow those policies, according to experts. If this doesn't happen, public safety could jeopardize its ability to investigate in the social-media space.
For less than $10, an Alabama police department buys two pieces of software that lets it establish a text-based tip line called "Text to Protect" that officials hope will generate the intelligence necessary to thwart threats, such as the one that resulted in a fatal school shooting in 2010.
A plan consisting of many small, simple steps will be the best approach to developing a successful system for spectrum sharing with government entities, such as the U.S. Department of Defense (DoD), according technology consultant Peter Rysavy.
FirstNet is looking for law-enforcement professionals with technology backgrounds to help it build out a nationwide public-safety broadband network, according to TJ Kennedy, FIrstNet's deputy general manager.
Many public-safety answering points (PSAPs) have yet to adopt a formal quality-assurance (QA) program, according to the results of a survey administered during a recent Association of Public-Safety Communications Officials (APCO) webinar.However, the quality-assurance processes will rise as next-generation 911 is deployed, according to one speaker.
Officials for Calgary, Alberta, had only hours last summer to migrate the city's mission-critical network to a new multiprotocol label switching (MPLS) network, thanks to the largest flood in the city’s modern history last summer that threatened catastrophic network failure.