Jill Nolin

Jill
Nolin
Articles
NG 911 will open the door for telematics
911 call features in vehicles are becoming more sophisticated, but the full range of telematics data won’t be realized without the IP connectivity of next-generation 911.
Clearer timeline for FirstNet not expected until at least ‘15
For agencies that are preparing for the coming of FirstNet, while trying to maintain their current communications systems, information related to cost and timing cannot come soon enough.
Walt Magnussen: Application testing with first responders is key
The ability to test applications in a non-emergency environment, and having first responders involved in that process, is an essential part of making new life-saving technologies a reality, says Walt Magnussen, director of the Texas A&M University Internet2 Technology Evaluation Center (ITEC).
Jurisdictions show 'steady increase' in text-to-911 service adoptions 1
Text-to-911 solutions utilizing web browsers and IP/i3 connections are the most popular among early deployments of the service in the United States, according to an FCC official speaking today during a webinar on the subject.
Next-gen 911: New platform will impact operations, as well as technology, speaker says
Next-generation 911 will enable public-safety answering points (PSAPs) to offer text messaging and data services, but planning discussions about the future of 911 shouldn’t focus solely on the technology, according to David Jones, a consultant with Mission Critical Partners.
CSRIC working group provides best practices for interim text-to-911 service
A working group of the Communications Security, Reliability, and Interoperability Council (CSRIC) finalizes its recommended best practices for public-safety answering points (PSAPs) to follow when requesting interim SMS text-to-911 service.
Self-regulation important for social-media operations by law enforcement, experts say
Law-enforcement agencies that conduct social-media-based investigations—particularly cover operations—should develop logical policies regarding such work and have the discipline to follow those policies, according to experts. If this doesn't happen, public safety could jeopardize its ability to investigate in the social-media space.
Alabama agency turns to text tip line in wake of fatal school shooting
For less than $10, an Alabama police department buys two pieces of software that lets it establish a text-based tip line called "Text to Protect" that officials hope will generate the intelligence necessary to thwart threats, such as the one that resulted in a fatal school shooting in 2010.
Simplicity is key to successful spectrum sharing, Rysavy says
A plan consisting of many small, simple steps will be the best approach to developing a successful system for spectrum sharing with government entities, such as the U.S. Department of Defense (DoD), according technology consultant Peter Rysavy.
Public-school system automates lockdown process with integrated solution
The Las Cruces, N.M., school system automates its emergency-lockdown process through a newly installed key-card access system and an integrated solution comprising multiple components.
FirstNet needs law-enforcement experts, Kennedy says
FirstNet is looking for law-enforcement professionals with technology backgrounds to help it build out a nationwide public-safety broadband network, according to TJ Kennedy, FIrstNet's deputy general manager.
Need for PSAP quality-assurance processes will rise with next-generation 911
Many public-safety answering points (PSAPs) have yet to adopt a formal quality-assurance (QA) program, according to the results of a survey administered during a recent Association of Public-Safety Communications Officials (APCO) webinar.However, the quality-assurance processes will rise as next-generation 911 is deployed, according to one speaker.
Historic Calgary flood forced early migration to new MPLS network
Officials for Calgary, Alberta, had only hours last summer to migrate the city's mission-critical network to a new multiprotocol label switching (MPLS) network, thanks to the largest flood in the city’s modern history last summer that threatened catastrophic network failure.

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