View from the Top http://urgentcomm.com/blog/13130/feed en National 911 Progress Report provides unprecedented insight into state 911 operational and financial data http://urgentcomm.com/blog/national-911-progress-report-provides-unprecedented-insight-state-911-operational-and-financial <div class="node-body blog-body">In 2013, more than 149 million emergency calls were received in the 39 states that shared data through the National 911 Profile Database. This is just one of the data points featured in the National 911 Progress Report released earlier this year, which provided the most holistic and detailed reporting of state 911 data in the history of 911 service. </div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/national-911-progress-report-provides-unprecedented-insight-state-911-operational-and-financial" target="_blank">read more</a></p> http://urgentcomm.com/blog/national-911-progress-report-provides-unprecedented-insight-state-911-operational-and-financial#comments Dispatch Funding PSAP Regional Coordination Regional Planning View from the Top Tue, 30 Jun 2015 04:04:00 +0000 36781 at http://urgentcomm.com Cybersecurity: Believe it or not, the buck should stop at the U.S. Coast Guard http://urgentcomm.com/blog/cybersecurity-believe-it-or-not-buck-should-stop-us-coast-guard <div class="node-body blog-body">Efforts to have the U.S. Department of Homeland Security spearhead the federal government's cybersecurity efforts have failed, for myriad reasons. What entity should be in charge of this all-important responsibility? The U.S. Coast Guard.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/cybersecurity-believe-it-or-not-buck-should-stop-us-coast-guard" target="_blank">read more</a></p> http://urgentcomm.com/blog/cybersecurity-believe-it-or-not-buck-should-stop-us-coast-guard#comments Cybersecurity Data Federal Government/Military Network Policy DHS View from the Top Thu, 25 Jun 2015 20:53:00 +0000 36711 at http://urgentcomm.com It's time for PSAPs to enter the on-ramps to next-generation 911 http://urgentcomm.com/blog/its-time-psaps-enter-ramps-next-generation-911 <div class="node-body blog-body">Knowing the requirements and how to begin the next-generation 911 migration process can be difficult. Although there are many various ways to get started, remember that each will introduce immediate benefits to your 911 emergency communications.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/its-time-psaps-enter-ramps-next-generation-911" target="_blank">read more</a></p> http://urgentcomm.com/blog/its-time-psaps-enter-ramps-next-generation-911#comments Applications NG-911 PSAP Public Safety System Design Intrado View from the Top Thu, 25 Jun 2015 06:21:00 +0000 36681 at http://urgentcomm.com 'help man with gun in house': Six years of text-to-911 service http://urgentcomm.com/blog/help-man-gun-house-six-years-text-911-service <div class="node-body blog-body">Six years after the first text-to-911 message was delivered to a public-safety answering point (PSAP) in Iowa, Intrado's John Kearney reflects on the industry's advancements in this arena.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/help-man-gun-house-six-years-text-911-service" target="_blank">read more</a></p> http://urgentcomm.com/blog/help-man-gun-house-six-years-text-911-service#comments Applications NG-911 PSAP Regulation Intrado View from the Top Thu, 25 Jun 2015 04:28:00 +0000 36671 at http://urgentcomm.com A league of your own: Professional telecommunicators for 911! http://urgentcomm.com/blog/league-your-own-professional-telecommunicators-911 <div class="node-body blog-body">Intrado's Mary Boyd shares a secret: She is inspired by 911 telecommunicators' work and commitment every day.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/league-your-own-professional-telecommunicators-911" target="_blank">read more</a></p> http://urgentcomm.com/blog/league-your-own-professional-telecommunicators-911#comments Law Enforcement NENA Intrado View from the Top Thu, 25 Jun 2015 04:10:00 +0000 36661 at http://urgentcomm.com Tips for resolving interference issues amicably http://urgentcomm.com/blog/tips-resolving-interference-issues-amicably <div class="node-body blog-body">Nothing fouls up your ability to communicate with your teams in the field or back at the station than interference. Sometimes it can be intentional; sometimes it is just accidental. Either way, you know it needs to stop, but you don’t know how to make that happen or where to turn for answers. The Enterprise Wireless Alliance (EWA) is here to help.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/tips-resolving-interference-issues-amicably" target="_blank">read more</a></p> http://urgentcomm.com/blog/tips-resolving-interference-issues-amicably#comments Coverage & Interference Regulation Spectrum/Frequency Coordination View from the Top Wed, 24 Jun 2015 11:56:00 +0000 36621 at http://urgentcomm.com The skills gap in America and the nature of work in the wireless industry http://urgentcomm.com/blog/skills-gap-america-and-nature-work-wireless-industry <div class="node-body blog-body">Trade-press articles regularly cite a shortage of trained professionals in several industries, including wireless communications. While this appears to be the case, technology continues to automate many tasks once done by humans. This article examines the changing landscape for wireless professionals and various approaches to giving them relevant training.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/skills-gap-america-and-nature-work-wireless-industry" target="_blank">read more</a></p> http://urgentcomm.com/blog/skills-gap-america-and-nature-work-wireless-industry#comments ETA Network Operations & Maintenance Standards System Maintenance EWA Technology View from the Top Wed, 24 Jun 2015 11:49:00 +0000 36611 at http://urgentcomm.com Where should a public-safety answering point (PSAP) begin to address cybersecurity? http://urgentcomm.com/blog/where-should-public-safety-answering-point-psap-begin-address-cybersecurity <div class="node-body blog-body">As public-safety answering points (PSAPs) transition to all-IP architectures as part of the migration to next-generation 911, cybersecurity is a natural concern. Luckily, next-gen 911 standards established by the National Emergency Number Association (NENA) provide valuable guidance on this critical topic.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/where-should-public-safety-answering-point-psap-begin-address-cybersecurity" target="_blank">read more</a></p> http://urgentcomm.com/blog/where-should-public-safety-answering-point-psap-begin-address-cybersecurity#comments Applications Cybersecurity Data Network NG-911 Security View from the Top Tue, 23 Jun 2015 13:50:00 +0000 36581 at http://urgentcomm.com Distracted-driving enforcement & penalties—Why are they not working? http://urgentcomm.com/blog/distracted-driving-enforcement-penalties-why-are-they-not-working <div class="node-body blog-body">Many states are not enforcing distracted-driver rules that prohibit drivers from using a mobile device. With the risks to life and property—not to mention the potential loss of federal highway funding—the stakes are high. Still, maybe the penalties are not yet severe enough to get the attention of all states.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/distracted-driving-enforcement-penalties-why-are-they-not-working" target="_blank">read more</a></p> http://urgentcomm.com/blog/distracted-driving-enforcement-penalties-why-are-they-not-working#comments Policy EWA View from the Top Tue, 23 Jun 2015 13:30:00 +0000 36571 at http://urgentcomm.com Fork in the Road: Is FirstNet ready to address potential national public-safety network vulnerabilities? http://urgentcomm.com/blog/fork-road-firstnet-ready-address-potential-national-public-safety-network-vulnerabilities <div class="node-body blog-body">In 18 months, a new President and Congress will be in office. Now is the time to ask tough questions regarding FirstNet's readiness to meet increased cybersecurity threats, as well as whether a federal approach to public-safety interoperability is the best path for the future.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/fork-road-firstnet-ready-address-potential-national-public-safety-network-vulnerabilities" target="_blank">read more</a></p> http://urgentcomm.com/blog/fork-road-firstnet-ready-address-potential-national-public-safety-network-vulnerabilities#comments Cybersecurity Federal Government/Military Policy Public Safety Public Safety Broadband/FirstNet Security State & Local Government System Design NTIA/FirstNet View from the Top Tue, 16 Jun 2015 14:07:00 +0000 36491 at http://urgentcomm.com Federal cybersecurity efforts need clear responsibility, urgency and leadership http://urgentcomm.com/blog/federal-cybersecurity-efforts-need-clear-responsibility-urgency-and-leadership <div class="node-body blog-body">There is no silver bullet to the complex problem of cyber attacks on the federal government, but identifying who is responsible and prodding them to act through legislation and oversight is a first step to stop the bleeding.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/federal-cybersecurity-efforts-need-clear-responsibility-urgency-and-leadership" target="_blank">read more</a></p> http://urgentcomm.com/blog/federal-cybersecurity-efforts-need-clear-responsibility-urgency-and-leadership#comments Incident Command/Situational Awareness Cybersecurity Federal Government/Military Funding Policy Security System Design System Operation View from the Top Thu, 11 Jun 2015 18:41:00 +0000 36431 at http://urgentcomm.com FirstNet should leave ‘public-safety entity’ definition to governor of each state/territory http://urgentcomm.com/blog/firstnet-should-leave-public-safety-entity-definition-governor-each-stateterritory <div class="node-body blog-body">In its third public notice, FirstNet seeks clarification on the definition of a "public-safety entity" that can be considered for priority access on its nationwide public-safety broadband network. How should we answer the question of “who is public safety/who gets a radio?” Let governors decide.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/firstnet-should-leave-public-safety-entity-definition-governor-each-stateterritory" target="_blank">read more</a></p> http://urgentcomm.com/blog/firstnet-should-leave-public-safety-entity-definition-governor-each-stateterritory#comments Funding Public Safety Public Safety Broadband/FirstNet NTIA/FirstNet View from the Top Fri, 29 May 2015 20:21:00 +0000 36191 at http://urgentcomm.com Industrial IoT and IT/OT Convergence: How to Reap Benefits and Avoid Pitfalls http://urgentcomm.com/blog/industrial-iot-and-itot-convergence-how-reap-benefits-and-avoid-pitfalls <div class="node-body blog-body">For many enterprises, the Industrial Internet of Things (IIoT) provides an opportunity to leverage technology to gain efficiencies that can bolster the bottom line for years to come. But to make this vision a reality, organizations must take steps to ensure that their Information Technology (IT) and Operational Technology (OT) groups work well together on these important projects.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/industrial-iot-and-itot-convergence-how-reap-benefits-and-avoid-pitfalls" target="_blank">read more</a></p> http://urgentcomm.com/blog/industrial-iot-and-itot-convergence-how-reap-benefits-and-avoid-pitfalls#comments System Design View from the Top Fri, 29 May 2015 14:21:00 +0000 36171 at http://urgentcomm.com All-outdoor microwave delivers secure, scalable backhaul for public-safety networks http://urgentcomm.com/blog/all-outdoor-microwave-delivers-secure-scalable-backhaul-public-safety-networks <div class="node-body blog-body">All-outdoor microwave backhaul systems deliver the key elements needed for the transport layer of an outdoor-based LTE system, including scalability and security.</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/all-outdoor-microwave-delivers-secure-scalable-backhaul-public-safety-networks" target="_blank">read more</a></p> http://urgentcomm.com/blog/all-outdoor-microwave-delivers-secure-scalable-backhaul-public-safety-networks#comments Tower & Site Cybersecurity Microwave Public Safety Security System Design View from the Top Tue, 26 May 2015 14:31:00 +0000 36101 at http://urgentcomm.com What’s the right infrastructure for public-safety DAS? http://urgentcomm.com/blog/what-s-right-infrastructure-public-safety-das <div class="node-body blog-body">When deploying a distributed antenna system (DAS) to provide in-building coverage, some vendors recommend a separate overlay for the public-safety network, while others recommend integrating public-safety coverage and capacity into the cellular wireless network. Which is the right approach?</div> <div class="og_rss_groups"><ul class="links"><li class="og_links first last"><a href="/blog/view-from-the-top">View from the Top</a></li> </ul></div><p><a href="http://urgentcomm.com/blog/what-s-right-infrastructure-public-safety-das" target="_blank">read more</a></p> http://urgentcomm.com/blog/what-s-right-infrastructure-public-safety-das#comments Coverage & Interference DAS Public Safety Regulation Standards System Design System Operation View from the Top Thu, 21 May 2015 16:30:00 +0000 36061 at http://urgentcomm.com