Many of our foward-looking perspectives are contributed by top industry leaders. The Urgent Communications blogs provide a forum for expert commentaries.

Posts by Urgent Communications contributor

National 911 Progress Report provides unprecedented insight into state 911 operational and financial data

In 2013, more than 149 million emergency calls were received in the 39 states that shared data through the National 911 Profile Database. This is....More

Cybersecurity: Believe it or not, the buck should stop at the U.S. Coast Guard

Efforts to have the U.S. Department of Homeland Security spearhead the federal government's cybersecurity efforts have failed, for myriad reasons....More

It takes a village…

Members of the IWCE Advisory Board give guidance and input into IWCE’s annual conference and exhibition, providing both the attendee and the....More

It's time for PSAPs to enter the on-ramps to next-generation 911

Knowing the requirements and how to begin the next-generation 911 migration process can be difficult. Although there are many various ways to get....More

'help man with gun in house': Six years of text-to-911 service

Six years after the first text-to-911 message was delivered to a public-safety answering point (PSAP) in Iowa, Intrado's John Kearney reflects on the....More

A league of your own: Professional telecommunicators for 911!

Intrado's Mary Boyd shares a secret: She is inspired by 911 telecommunicators' work and commitment every day....More

Tips for resolving interference issues amicably

Nothing fouls up your ability to communicate with your teams in the field or back at the station than interference. Sometimes it can be intentional;....More

The skills gap in America and the nature of work in the wireless industry

Trade-press articles regularly cite a shortage of trained professionals in several industries, including wireless communications. While this appears....More

Where should a public-safety answering point (PSAP) begin to address cybersecurity?

As public-safety answering points (PSAPs) transition to all-IP architectures as part of the migration to next-generation 911, cybersecurity is a....More

Distracted-driving enforcement & penalties—Why are they not working?

Many states are not enforcing distracted-driver rules that prohibit drivers from using a mobile device. With the risks to life and property—not to....More

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