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urgentcomm » » Comments on telecommunicator-training standard draft due Sunday

Comments on telecommunicator-training standard draft due Sunday

Sep 21, 2010 3:56 PM

The Association of Public-Safety Communications Officials released for comments proposed changes to the draft of a candidate American National Standard (ANS) that identifies the minimum training requirements for public safety telecommunicators. Comments regarding the proposed changes are due Sept. 26.

Candidate APCO ANS 3.103.1-200x identifies minimum training requirements for public-safety call-takers, fire-service dispatchers, law-enforcement dispatchers and emergency medical dispatchers and defines this training for the public-safety agencies to provide to telecommunicators in certain knowledge and skills. Changes include requiring agencies to provide training on handling calls pertaining to missing, abducted and/or sexually exploited children and handling calls from children.

The proposed changes and the draft standard can be downloaded for review at http://www.apcointl.org/new/commcenter911/ansi-activity.php.