Monica Marics, senior vice president for Intrado, speaks with UC Editor-in-Chief Glenn Bischoff, about the company’s new HF radio system, during this week’s National Emergency Number Association (NENA) conference in Charlotte, N.C....More
On August 28, 2011—amid the chaos, devastation and destruction of Hurricane Irene—Vermont’s 911 emergency communications service stood steadfast with help from its next-generation 911 emergency services network deployed by Intrado....More
Adding text-to-911 functionality to public-safety answering points (PSAPs) has proven helpful without being particularly difficult or burdensome, according to officials for two 911 centers that have been receiving emergency text communications via solutions provided by Intrado....More
With the hard-of-hearing community turning to texting as a primary means of communication, text-to-911 services need to be developed and deployed as quickly as possible....More
It will take longer for PSAPs to make the transition, but once it occurs they will be able to leverage powerful capabilities not available today, particularly in the area of location....More
Texts will be received by an emergency call relay center established by the company, which will then interact with public-safety answering points....More
Solution would leverage frequencies that once were reserved for maritime use, but which were freed up for public-safety and critical-infrastructure use by a recent FCC order....More