Subscription Services

Contact Customer Service for subscription renewals, address changes, back issue orders and subscription cancellations.

Customer Service Phone Numbers:
(US) 866-505-7173
(Outside US) 847-763-9504

Customer Service Emails:
macs@pbsub.com or gencs@pbsub.com

Editorial Staff

Glenn Bischoff
Editor
312-840-8467
glenn.bischoff@penton.com

Lisa Allegretti
Managing Editor
312-840-8443
lisa.allegretti@penton.com

Donny Jackson
Executive Editor
414-529-4514
donald.jackson@penton.com

Mary Rose Roberts
Senior Editor
269-231-5225
maryrose.roberts@penton.com

Sundeé Koffarnus
Art Director
312-840-8413
sundee.koffarnus@penton.com

Contributing Writers

• Jim Barthold
• James Careless
• Merrill Douglas
• Jay Jacobsmeyer
• Harold Kinley
• Doug Mohney
• Dave Plank
• Alan Tilles

Editorial Advisory Council

• Chris Baker, Roseville (Calif.) Fire Department
• Don Denning, City of Boston
• Steve Devine, Missouri Department of Public Safety
• Sal Dragotta, Viking Communications
• Steve Guller, Warner Communications
• Ben Holycross, Polk County (Fla.) Board of Commissioners
• David Jones, Mission Critical Partners (former NENA president)
• Dave and Steve Keller, Radio One
• Wanda McCarley, Tarrant County (Texas) 911 (former APCO president)
• Harlin McEwen, International Assoc. of Chiefs of Police
• Chris Moore, San Jose Police Department
• Myron Polulak, WPCS Intl.
• John Powell, National Public Safety Telecommunications Council
• Steve Rauter, Western Will County (Ill.) Communications Center
• Bill Schrier, City of Seattle
• Andrew Seybold, Andrew Seybold, Inc.
• Tom Sorley, City of Houston
• Steve Souder, Fairfax County (Va.) Dept. of Public Safety Communications
• Scott Tschetter, Eastern Communications, Ltd.
• Nick Tusa, Tusa Consulting Services
• Charles Werner, Charlottesville (Va.) Fire Department and SAFECOM

Sales and Marketing Staff

Gregg Herring
Vice President and Market Leader, Public Infrastructure Group
770-618-0333
gregg.herring@penton.com

Dennis Hegg
Associate Publisher
707-526-4377
dennis.hegg@penton.com

Julie Fincher
Online Sales and Marketing Manager
913-981-6139
julie.fincher@penton.com

Jay Schlosser
Classified/Buyers' Guide Sales Representative
770-618-0137
Fax: (913) 514-9037
jay.schlosser@penton.com

Wright's Media
Reprints
877-652-5295
penton@wrightsmedia.com

Marie Briganti
List Rental
914-368-1023
mbriganti@meritdirect.com

Brooke Dawson
Marketing Manager
brooke.dawson@penton.com

Connie Fonseca
Sales Assistant
312-840-8414
connie.fonseca@penton.com

IWCE

View the International Wireless Communications Expo (IWCE) site.

Stacey Orlick
Show Manager and Conference Director
stacey.orlick@penton.com

Glenn Bischoff
Content Director
glenn.bischoff@penton.com

Stephanie McCall
Sales Manager, Companies A-K
stephanie.mccall@penton.com

Cathi O'Brien
Sales Manager, Companies L-Z
cathi.obrien@penton.com

Brooke Dawson
Marketing Manager
brooke.dawson@penton.com