• Jun 30, 2015
    Urgent Communications

    NENA: CEO Brian Fontes highlights training, technological evolution in 911 space at this week's show

    NENA CEO Brian Fontes outlines some of the organization's efforts during the past year—from member training to regulatory progress on 911 location accuracy—and reflects on the technological evolution in the emergency-calling arena during this conversation with IWCE's Urgent Communications Editor Donny Jackson at the NENA 2015 Conference & Expo in Denver....More
  • Jun 29, 2015
    Urgent Communications

    TriTech: Erik Loberg explains how company's CLQ 911 wireless location offering works

    Erik Loberg, director of product management for TriTech Software Systems, details how CLQ—the company's new 911 wireless location application—utilizes commercial-carrier network data to provide 911 personnel with a new method to determine an emergency caller's location and an alternative means of communicating with the caller. Loberg spoke with IWCE's Urgent Communications Editor Donny Jackson during the NENA 2015 Conference & Expo in Denver....More
  • Jun 25, 2015

    'help man with gun in house': Six years of text-to-911 service

    Six years after the first text-to-911 message was delivered to a public-safety answering point (PSAP) in Iowa, Intrado's John Kearney reflects on the industry's advancements in this arena....More
  • Jun 24, 2015

    Tips for resolving interference issues amicably

    Nothing fouls up your ability to communicate with your teams in the field or back at the station than interference. Sometimes it can be intentional; sometimes it is just accidental. Either way, you know it needs to stop, but you don’t know how to make that happen or where to turn for answers. The Enterprise Wireless Alliance (EWA) is here to help....More

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