Calgary call center under investigation
Calgary's public-safety communications center is being investigated for the second time in a year and facing questions about how it's responding to urgent calls.
From the Edmonton Journal: Calgary’s public-safety communications center is being investigated for the second time in a year and facing questions about how it’s responding to urgent calls.
The 3-year-old center has been blamed for a string of errors and breakdowns, including technological glitches, dissatisfied police officers and firefighters, a strike threat and questionable call-centre responses to two homicides.
Tags: content