Waukesha County (Wis.): Gary Bell discusses text-to-911 deployment, NG911 goals

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Gary Bell, director of emergency preparedness for Waukesha County (Wis.), announces the ability for the county's public-safety answering point (PSAP) to provide text-to-911 service that is integrated into the 911 system. Bell also highlights the challenges the PSAP faces as it prepares to migrate to a next-generation 911 (NG911) platform.

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