Efforts during the past 7 years to bring next-generation 911 service to southern Illinois was extolled as a blueprint for others to follow as they contemplate similar migrations during a recent webinar presented by the National 911 Program Office....More
FCC public notice would allow telecom carriers to transition to all-IP networks in pilot areas, but the carriers also would have to agree to deploy next-generation 911 in those areas....More
Laws penalizing those who abuse the 911 system by making non-emergency calls are needed to discourage such actions, which use valuable first-responder resources and potentially can endanger lives....More
Brian Fontes, CEO of NENA, discussed the soon-to-be-released movie "The Call" starring Halle Berry at IWCE 2013. Fontes said Berry was quite impressed with the vital role that 911 telecommunicators play....More
A big step in the right direction would be for Congress to eliminate legacy state regulations that require PSAPs to purchase 911 services from incumbent telephony providers, commission says....More
Some social-media chatter is encouraging people to dial "112" in emergencies instead of 911 — which would be a big mistake, according to NENA officials....More
Nationwide carriers agree to support 911 texts by mid-2014, and to implement a "bounce-back" feature by mid-2013 that will alert callers when 911 texting is not an option....More
Non-emergency calls — which include unintentional calls — made to PSAPS are a huge problem, according to Trey Fogerty, NENA's government affairs director, who said that roughly one-third of 911 calls are of this variety....More