APCO unveils new standard for missing-children 911 calls
Jan 24, 2008 1:35 PM, - MRT
The Association of Public-Safety Communications Officials (APCO) released a new standard for emergency calltakers when they are handling 911 calls related to missing and exploiting children. APCO launched a Call Center Best Practices in Cases of Missing and Sexually Exploited Children steering committee to address the issue. The committee includes members from APCO, the National Academies of Emergency Dispatch, the National AMBER Alert Initiative, the National Center for Missing & Exploited Children and the National Emergency Number Association.
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