Congress needs to act on telecommunicator standards

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UC Editor-in-Chief Glenn Bischoff spoke with Jamison Peevyhouse, emergency 911 director for Weakley County, Tenn., about the need for nationwide training and certification for 911 telecommunicators--and some of the challenges that stand in the way of that goal--at the recent National Emergency Number Association (NENA) conference in Charlotte, N.C.

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