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News and information related to Next-Generation 911, an IP-based technology platform that will enable public-safety answering points to leverage multimedia, share data with other PSAPs and achieve unprecedented levels of redundancy and resiliency.NG-911

Protecting NG-911 in five steps

Implementing IP can be a scary proposition — here's how to make it less so.

Read and Discuss

Jun. 19, 2013

video

TCS unveils portable dispatch solution

Jim West, TeleCommunication Systems' (TCS) senior director of engineering for government systems, speaks with UC Editor-in-Chief Glenn Bischoff, about a new portable dispatch solution the company unveiled this week at the National Emergency Number Association (NENA) conference in Charlotte, N.C....More
Jun. 18, 2013

Video

Urgent Communications

ModUcom intros 911 tablet, apps

Ira Gore, director of national sales for ModUcom, speaks with UC Editor-in-Chief Glenn Bischoff, about the company’s new tablet device, as well as new text and video capabilities targeted to the hearing-impaired community, during this week’s National Emergency Number Association (NENA) conference in Charlotte, N.C....More
Jun. 17, 2013

Article

Urgent Communications

PSAPs find text-to-911 transition relatively straightforward

Adding text-to-911 functionality to public-safety answering points (PSAPs) has proven helpful without being particularly difficult or burdensome, according to officials for two 911 centers that have been receiving emergency text communications via solutions provided by Intrado....More
Jun. 17, 2013

Commentary

Text to 911: We can't afford to wait 3

With the hard-of-hearing community turning to texting as a primary means of communication, text-to-911 services need to be developed and deployed as quickly as possible....More
Jun. 17, 2013

Commentary

Standards will be critical for text-to-911 services

As public safety agencies face the imminent implementation of text-to-911 capabilities, the role of industry standards becomes essential....More
Jun. 3, 2013

Article

Urgent Communications

Citizen first responders

The ability to leverage multimedia communications from the public to enhance emergency response isn’t as far off as many think....More
Jun. 3, 2013

Article

Urgent Communications

Why hosted solutions make sense for public safety

Most PSAP systems today are housed on site, but the future may feature powerful applications that are hosted in the cloud....More
Jun. 3, 2013

Article

Urgent Communications

The current state of 911: Good, bad and ugly

A pessimist might look at the current state of the 911 sector and say that the future is cloudy, while an optimist might say that the future is bright. Oddly, both may be correct....More
Jun. 3, 2013

Article

Urgent Communications

Failure-proofing NG-911 networks 1

While separate voice and data networks might be the instinctive approach, it also would be the wrong one in an IP environment....More
May 30, 2013

Commentary

911 funding reform is on its way—hopefully 1

Local control of 911 remains a good idea, but funding is something that should be addressed at the federal level....More

Protecting NG-911 in five steps

TCS unveils portable dispatch solution

ModUcom intros 911 tablet, apps

PSAPs find text-to-911 transition relatively straightforward

Text to 911: We can't afford to wait 3

Standards will be critical for text-to-911 services

Citizen first responders

Why hosted solutions make sense for public safety

The current state of 911: Good, bad and ugly

Failure-proofing NG-911 networks 1

911 funding reform is on its way—hopefully 1

Commentaries and Blogs

911 telecommunicators are ‘ordinary people in extraordinary circumstances’

Next-gen 911 system from Intrado helps Vermont weather Hurricane Irene

Text to 911: We can't afford to wait

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