https://urgentcomm.com/wp-content/themes/ucm_child/assets/images/logo/footer-new-logo.png
  • Home
  • News
  • Multimedia
    • Back
    • Multimedia
    • Video
    • Podcasts
    • Galleries
  • Commentary
    • Back
    • Commentary
    • Urgent Matters
    • View From The Top
    • All Things IWCE
    • Legal Matters
  • Resources
    • Back
    • Resources
    • Webinars
    • White Papers
    • Reprints & Reuse
  • IWCE
    • Back
    • IWCE
    • Conference
    • Special Events
    • Exhibitor Listings
    • Premier Partners
    • Floor Plan
    • Exhibiting Information
    • Register for IWCE
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookies Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • Mission Critical Technologies
    • Microwave/RF
    • T&D World
    • TU-Auto
  • In the field
    • Back
    • In the field
    • Broadband Push-to-X
    • Internet of Things
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Call Center/Command
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Network Tech
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Operations
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Regulations
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • Organizations
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
Urgent Communications
  • NEWSLETTER
  • Home
  • News
  • Multimedia
    • Back
    • Video
    • Podcasts
    • Omdia Crit Comms Circle Podcast
    • Galleries
    • IWCE’s Video Showcase
  • Commentary
    • Back
    • All Things IWCE
    • Urgent Matters
    • View From The Top
    • Legal Matters
  • Resources
    • Back
    • Webinars
    • White Papers
    • Reprints & Reuse
    • UC eZines
    • Sponsored content
  • IWCE
    • Back
    • Conference
    • Why Attend
    • Exhibitor Listing
    • Floor Plan
    • Exhibiting Information
    • Join the Event Mailing List
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookies Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • TU-Auto
  • newsletter
  • In the field
    • Back
    • Internet of Things
    • Broadband Push-to-X
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Cybersecurity
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
acc.com

Call Center/Command


Valor Systems shows dispatch software upgrade at APCO

Valor Systems shows dispatch software upgrade at APCO

At the APCO national conference in Nashville, Tenn., Valor Systems, Wheaton, Ill., continued its introduction of its ValorCAD SE (second edition) dispatch
  • Written by Urgent Communications Administrator
  • 13th August 2002

At the APCO national conference in Nashville, Tenn., Valor Systems, Wheaton, Ill., continued its introduction of its ValorCAD SE (second edition) dispatch software for fire and police departments.

Bill Rendina, Valor’s president, said that a key element of the new software is configurability.

“As we go from state to state, we see different-size agencies with there a commonality, yet with some differences. Rather than have an agency adapt to our software, we can configure close to theirs. If they had another CAD in the past and they call a classification one thing, we can re-label and have tabs with different resources on them. That’s what we’re really hitting on in our new generation. We adapt to their way of doing operations, instead of them adapting to ours,” Rendina said.

Rendina said that among the software’s features are mutual aid, mapping, and linked records, bringing response capability to the next level. He said that advanced usability stems from the concept of configurable buttons and functions.

“ValorCAD allows the dispatcher to quickly assess an emergency and coordinate with local municipalities as needed, so that resources are deployed more efficiently. The system maps the scene, suggests special equipment that may be needed, and calculates recommended units based on many variables including time of day,” he said.

As for why users might choose ValorCad, Rendina said one reason is that it is the latest in Windows NT-based technology that can upgrade the many existing text-based mid-frame applications in the field.

“We’re getting a lot of interest from agencies running systems on mid-frames. This gives them the ability to go to a PC-based Windows environment. Two big things agencies cringe about are the implementation time and cost. They have to dedicate a lot of resources and a couple of months. With our new system we have drastically reduced implementation time frame and the resources required. Our cost is probably one of the least—although not the least—expensive, but what you get in an application is a great price performance for what an inexpensive way to get into CAD. It’s not high-end dollars,” Rendina said.

As part of the ValorCAD SE launch, Valor is upgrading existing customers at no charge. The new version has been deployed in New Hampshire’s statewide emergency bureau. New Hampshire takes all statewide calls at one PSAP, which is linked to more than 100 emergency response sites via ValorCAD software, enabling coordination among agencies.

Tags: Call Center/Command content

Most Recent


  • T-Mobile's CEO explains the company's new private 5G strategy
    T-Mobile on Monday took the wraps off its new private wireless networking offerings, and the company’s CEO spoke about it at length during an investor event. “CIOs everywhere are interested in this topic right now,” T-Mobile’s Mike Sievert said Monday at the J.P. Morgan Global Technology, Media and Communications Conference. “And they’re interested in it for a reason. […]
  • Amid shifting workplace expectations, local government employers must adapt
    Constrained by inflexible budgets, local government employers can’t compete with the lucrative salaries offered in the private sector. And while recruitment has always been a challenge for public employers, the last two years have been especially difficult. From January 2020 to the same month this year, government organizations lost around 600,000 jobs—more than manufacturing, wholesale […]
  • The private-wireless networking opportunity shouldn't stay too private
    Everyone is excited about the market for private wireless networking. And that’s no surprise: It affords all the companies that cut their teeth building big, public 4G and 5G networks the chance to leverage that work into the enterprise space – where margins might be much more attractive. Moreover, it could ultimately grow into a […]
  • Europe's first driverless-car test completed
    U.K. company Oxbotica has successfully completed Europe’s first trial of a fully autonomous vehicle with no occupants on public roads. The test took place in Oxbotica’s home city of Oxford and featured a new electric vehicle prototype, the AppliedEV – essentially a platform that previews future vehicles for the transportation sector – fitted with the firm’s Oxbotica Driver tech. […]

Leave a comment Cancel reply

To leave a comment login with your Urgent Comms account:

Log in with your Urgent Comms account

Or alternatively provide your name, email address below:

Your email address will not be published. Required fields are marked *

Related Content

  • Open-source tools for the IoT ecosystem
  • New Orleans-area 911 center inks multiyear APEX deal with Carbyne to replace call-handling system
  • Valor Systems shows dispatch software upgrade at APCO
    Newscan: Feds recover millions from pipeline ransom hackers, hint at U.S. Internet tactic
  • Cyber is the new Cold War, and AI is the arms race

Commentary


LTE and liability: Why the fire service must move forward with digital incident command

  • 2
6th May 2022

Partnership and collaboration must be the foundation for emergency communications

18th April 2022

FirstNet success means no hypothetical ‘shots’ need to be fired, Swenson says

22nd February 2022
view all

Events


UC Ezines


IWCE 2019 Wrap Up

13th May 2019
view all

Twitter


UrgentComm

Malicious Python Repository Package drops Cobalt Strike on Windows, macOS & Linux systems dlvr.it/SR0Qb2

24th May 2022
UrgentComm

T-Mobile’s CEO explains the company’s new private 5G strategy dlvr.it/SQyzhc

24th May 2022
UrgentComm

Hytera, Motorola Solutions refile appeal, cross-appeal in civil case dlvr.it/SQxNX1

24th May 2022
UrgentComm

Amid shifting workplace expectations, local government employers must adapt dlvr.it/SQwVVs

23rd May 2022
UrgentComm

The private-wireless networking opportunity shouldn’t stay too private dlvr.it/SQw7MT

23rd May 2022
UrgentComm

Europe’s first driverless-car test completed dlvr.it/SQvqyY

23rd May 2022
UrgentComm

FCC approves order to modernize priority-service rules dlvr.it/SQmSN0

20th May 2022
UrgentComm

Meet smart city goals cost-effectively dlvr.it/SQmPkr

20th May 2022

Newsletter

Sign up for UrgentComm’s newsletters to receive regular news and information updates about Communications and Technology.

Expert Commentary

Learn from experts about the latest technology in automation, machine-learning, big data and cybersecurity.

Business Media

Find the latest videos and media from the market leaders.

Media Kit and Advertising

Want to reach our digital and print audiences? Learn more here.

DISCOVER MORE FROM INFORMA TECH

  • American City & County
  • IWCE
  • Light Reading
  • IOT World Today
  • Mission Critical Technologies
  • Microwave/RF
  • T&D World
  • TU-Auto

WORKING WITH US

  • About Us
  • Contact Us
  • Events
  • Careers

FOLLOW Urgent Comms ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookies Policy
  • Terms
Copyright © 2022 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X