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acc.com

Airbus DS CEO highlights company’s ‘momentum,’ planned 911/LMR partnerships with commercial carriers

Airbus DS CEO highlights company’s ‘momentum,’ planned 911/LMR partnerships with commercial carriers

  • Written by Urgent Communications Administrator
  • 19th September 2018

Despite uncertainty surrounding its pending sale, Airbus DS Communications continues to see customers adopt its VESTA 911 platform and is proceeding with plans to partner with commercial carriers to offer mission-critical 911 and P25 service to public-safety entities in the United States, according to company CEO Bob Freinberg.

Last fall, parent company Airbus Group announced that it would sell Airbus DS Communications—formerly Cassidian Communications—as part of program to divest all business units not related to aircraft-related sectors. Freinberg said he could not update the status of the sale, but he said that “our momentum has remained strong,” noting the adoption of the company’s VESTA 911 platform by more than one-third of its customer base in less than two-and-a-half years.

For years, Airbus DS Communications has emphasized that its standards-based IP solutions are designed to interoperate with other standards-compliant gear to enable flexible systems that can be configured to meet the unique needs of a public-safety entity. In addition to the VESTA 911 system encouraging interoperability and reducing costs, 90% of VESTA customers say they would recommend the system to others, according to Airbus surveys.

“That momentum [exists] because we have addressed regional needs—money constraints, regionalization and a move to IP,” Freinberg said during an interview with IWCE’s Urgent Communications. “From the customer standpoint, it allows those municipalities or agencies that are more technically savvy to assist those that perhaps are not, so they can share in those skill sets and assets. That is big.”

“Our commitment to our customers has been resolute. That’s why they continue to vote on our behalf. We make things right with our customers.”

This open-standards philosophy also is embodied in the company’s recent strategy to partner with commercial carriers to provide mission-critical systems as a service, instead of the capital-intensive approach that has been used traditionally in the industry.

“In the state of Kansas, AT&T has been awarded statewide for deploying IP networks and replacing the current vintage technology of 911 call handling,” Freinberg said. “We are their sole partner. It will be [AT&T’s] network, and much of our equipment will be sitting in their data centers.”

“From a 911 perspective, we have been deploying our assets within the telephone-company data centers for awhile.”

Because carriers have always been part of the 911 ecosystem, such partnerships might be expected in the industry. However, Airbus DS Communications also plans to partner with carriers to offer mission-critical P25 connectivity—an aspect of the sector that typically has not involved commercial carriers in the past.

“Not only would we collaboratively offer this system by using our common assets and infrastructure, but we would also offer it as a platform as a service, where customers … put public safety and managed-services assets on the phone bill,” Freinberg said. “Well, we plan on doing the same, not only for 911 but for our VESTA radio platform.

“Those are other ways customers can get what they need—with or without capital expenditures—at a fair price.”

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