https://urgentcomm.com/wp-content/themes/ucm_child/assets/images/logo/footer-new-logo.png
  • Home
  • News
  • Multimedia
    • Back
    • Multimedia
    • Video
    • Podcasts
    • Galleries
    • IWCE’s Video Showcase
    • Product Guides
  • Commentary
    • Back
    • Commentary
    • Urgent Matters
    • View From The Top
    • All Things IWCE
    • Legal Matters
  • Resources
    • Back
    • Resources
    • Webinars
    • White Papers
    • Reprints & Reuse
  • IWCE
    • Back
    • IWCE
    • Conference
    • Special Events
    • Exhibitor Listings
    • Premier Partners
    • Floor Plan
    • Exhibiting Information
    • Register for IWCE
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookie Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • Mission Critical Technologies
    • TU-Auto
  • In the field
    • Back
    • In the field
    • Broadband Push-to-X
    • Internet of Things
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Call Center/Command
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Network Tech
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Operations
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Regulations
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • Organizations
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
Urgent Communications
  • NEWSLETTER
  • Home
  • News
  • Multimedia
    • Back
    • Video
    • Podcasts
    • Omdia Crit Comms Circle Podcast
    • Galleries
    • IWCE’s Video Showcase
    • Product Guides
  • Commentary
    • Back
    • All Things IWCE
    • Urgent Matters
    • View From The Top
    • Legal Matters
  • Resources
    • Back
    • Webinars
    • White Papers
    • Reprints & Reuse
    • UC eZines
    • Sponsored content
  • IWCE
    • Back
    • Conference
    • Why Attend
    • Exhibitor Listing
    • Floor Plan
    • Exhibiting Information
    • Join the Event Mailing List
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Cookie Policy
    • Terms of Service
    • Privacy Statement
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • TU-Auto
  • newsletter
  • In the field
    • Back
    • Internet of Things
    • Broadband Push-to-X
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Cybersecurity
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
acc.com

Motorola Solutions announces migration deal with Charlotte

Motorola Solutions announces migration deal with Charlotte

  • Written by raidee
  • 1st October 2018

Motorola Solutions has signed contracts with the city of Charlotte, N.C., to provide the city with technological upgrades through the company’s managed assurance program (MAP), which is designed to give customers improved financial visibility to communications projects in a manner that makes budget planning easier.

Charlotte is the first announced customer for the MAP program, which was introduced by Motorola Solutions more than a year ago, according to Kirk Miller, MAP offer manager for Motorola Solutions. As part of the MAP program, Motorola Solutions consults with a customer to determine its long-term communications needs and then proposes a plan to address those needs over multiple years at a predictable budget amount, he said.

“Up until last year, Motorola’s services organization … would kind of dabble in some of those non-Motorola-equipment-type offerings, if a customer specifically asked for it, but we really never had a major play around trying to talk to the customer about their total-cost-of-ownership environment and how they could plan for that over multiple years in a manageable and budgetable fashion,” Miller said during an interview with IWCE’s Urgent Communications.

“Whereas, in the past, a lot of customers have been, ‘Oops, this [system] is going out of lifespan. What am I going to do? I’ve got to buy this, and I’ve got to find money to do it.’”

Miller emphasized that Motorola Solutions does not provide all of the equipment up front and merely stretch the payments over multiple years with MAP.

“This is not a financing plan,” he said. “We break the project down into phases and contract for all the phases at once.”

Motorola works with the MAP customer to conduct an annual needs assessment to determine whether the scope of the agreement should be expanded or reduced,  based on the changing needs of the customer, Miller said. Most MAP deals are designed to provide flat expenses for a period of five years; however, the Charlotte deal extends for seven years with different expense levels in different years, he said.

“With Charlotte, [a flat expenditure each year] wasn’t as important to them as a predictable spend,” Miller said. “So, they chose to not have it really be flat, but they could plan for their scope and their cost over multiple years and know, ‘OK, we’ve got to budget this for 2020.’”

Indeed, such financial visibility is critical to the city of Charlotte, according to Barry Robbins, IT chief operating officer for the city.

“The flexibility of Motorola Solutions’ migration assurance program allows us to concentrate resources on our overall mission of protecting our residents while our network remains at peak performance,” Robbins said in a prepared statement. “The service is an efficient and cost-effective way to meet our ongoing technology needs with a predictable funding structure that eliminates surprises.”

Tags:

Related Content

  • Blockchain primed for AI data sharing in predictive maintenance
  • Lockheed Martin: 5G from space is 'ultimate high ground' for US military
  • South Dakota upgrades statewide 911 system to next-generation platform
  • Samsung announces 3GPP IWF-based solution supporting MCPTT-LMR interoperability for public safety

Commentary


How 5G is making cities safer, smarter, and more efficient

26th January 2023

3GPP moves Release 18 freeze date to March 2024

18th January 2023

Do smart cities make safer cities?

  • 1
6th January 2023
view all

Events


UC Ezines


IWCE 2019 Wrap Up

13th May 2019
view all

Twitter


UrgentComm

How 5G is making cities safer, smarter, and more efficient dlvr.it/ShVS1h

26th January 2023
UrgentComm

MCPTT interworking for critical communications dlvr.it/ShTm3P

26th January 2023
UrgentComm

Self-driving cars present terrorism risk, FBI director says dlvr.it/ShTTHx

26th January 2023
UrgentComm

UK Home Office officially will cut ESN ties with Motorola Solutions in December dlvr.it/ShNjfN

24th January 2023
UrgentComm

Newscan: Police software vendor breach exposes personal data, raid plans dlvr.it/ShN0q2

24th January 2023
UrgentComm

RT @IWCEexpo: We're so excited about our awesome list of speakers! Today we highlight Budge Currier, a 9-1-1 Branch Manager at CAL OES, res…

24th January 2023
UrgentComm

Ransomware profits decline as victims dig in, refuse to pay dlvr.it/ShLS15

24th January 2023
UrgentComm

Critical manufacturing sector in the bullseye dlvr.it/ShKrSS

23rd January 2023

Newsletter

Sign up for UrgentComm’s newsletters to receive regular news and information updates about Communications and Technology.

Expert Commentary

Learn from experts about the latest technology in automation, machine-learning, big data and cybersecurity.

Business Media

Find the latest videos and media from the market leaders.

Media Kit and Advertising

Want to reach our digital and print audiences? Learn more here.

DISCOVER MORE FROM INFORMA TECH

  • American City & County
  • IWCE
  • Light Reading
  • IOT World Today
  • Mission Critical Technologies
  • TU-Auto

WORKING WITH US

  • About Us
  • Contact Us
  • Events
  • Careers

FOLLOW Urgent Comms ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.