Mutualink, Rave Mobile Safety integrate campus-focused emergency-communications solutions

“Have a system where that person that’s first witnessing [the incident] is immediately connected and collaborating—that’s really the part that Rave is awesome at,” Piett said during an interview with IWCE’s Urgent Communications. “The second part of this was breaking down communications silos across agencies—this is where Mutualink comes in. As you know, they can communicate across both state and local responders, mutual-aid associations and the folks that have the radios or video components at the specific facility; they can tie all of those together.

“So, we really have both sides of those recommendations handled—the victim-initiated response and the breaking down of communications silos.”

By making alerting capabilities available more quickly via the Rave Mobile Safety panic-button solution and the immediate interoperable communications with first responders through Mutualink, public-safety response time can be cut in half, Hatten said.

In addition, both solutions in the partnership are designed to be very flexible, so administrators for a school or other enterprise can establish myriad policy rules to trigger different levels of interaction with public safety and personnel, Piett said.

“Both parts of this integrated solution are really designed to fit into the workflows and augment and improve what’s provided, in terms of capabilities, to the entire response process,” he said. “A really important step is training, so people understand what’s going to happen and when they should do certain things, but the technology component is a pretty simple implementation.”

Through the integration of the Mutualink and Rave Mobile Safety solutions, both companies hope to capitalize on the opportunities to address needs of the partners’ customers. Hatten said that several Mutualink customers already have indicated that they plan to purchase the Rave Panic Button service.

“The biggest win is for the end users and law enforcement, but it’s probably a win-win for our businesses, too,” Hatten said.