NetMotion Wireless releases Mobility 11, which can double data throughput

In addition, Mobility 11 marks the first release in which NetMotion Wireless commercially has linked the policies in its Mobility product with its Diagnostics solution, which measures the performance that users receive in each level of the connectivity network, Fallin said.

“Whenever Mobility senses a change in the network or any of the conditions that can be specified with policy, we can actually trigger a Diagnostics run,” Fallin said. “In that moment, we can gather all of the relevant data to assess the quality of the connection from the MDT or the laptop in the car, all the way through the truck-mounted modem back through the carrier network and all of the intermittent router hops there, all the way back to the data center and assess the health of the applications in the data center, as well.

“Not only do you get all of the intelligence out of that, but that can happen fast enough that the user –the guy in the car—might never notice that there’s a problem. Meanwhile, the system—with no interference or intervention whatsoever—has generated all of this information and sent it off to the admin. The admin can take a look at real objective information about what may be happening in any given location, because we’re tapping into GPS data. It sure beats troubleshooting out in the field.”

Sharing these comprehensive network-data findings with the network provider—a commercial carrier or FirstNet, when it is deployed—is much more useful than simply sharing individual anecdotes of user frustration with little contextual information, Fallin said.

“Here is real actionable data that you can take to your engineers to solve the problem,” he said. “The carriers are going, ‘Wow, this is so much better than saying, ‘Sometime in the last two months, my guy was standing at this corner and his phone showed three bars, two bars or none.’ We’ve got things that operators can actually use to diagnose problems with the radio network.

“As a public-safety organization, if you’re going to put your people on a network that you personally do not own, you’re going to have a relationship of some sort with those operators. Giving them data to work through mutual problems is going to result in a much, much better outcome for everybody.”