Call Center/Command

Partner content

For faster emergency response, New York’s fire department looks to AI

The New York City Fire Department (FDNY) is tapping technology from the smart transportation-focused C2SMARTER research center to speed up emergency responses in traffic-congested areas. In the last decade, the average response time between a 911 call for a life-threatening medical emergency and on-site FDNY arrival rose about 10%, from 6 minutes, 45 seconds to 7 minutes, 26 seconds, […]

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Counting the cost of AT&T’s outage

AT&T said it will offer customers a $5 credit to apologize for its recent outage. According to one estimate, that could cost the company up to $140 million. That figure puts AT&T roughly in line with other mobile network operators struggling with similar issues. For example, Australian operator Optus said its 2023 outage cost the company around $40 […]

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Pharmacy delays across U.S. blamed on nation-state hackers

Change Healthcare, a technology services provider for pharmacies, experienced a cyberattack from a suspected nation-state threat actor that has created widespread delays for patients who need prescription refills across the US. Change Healthcare is a part of Optum Solutions, which in turn is part of the healthcare conglomerate UnitedHealth Group. Optum said all indications suggest […]

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Wyze camera breach impacts thousands

Security-camera maker Wyze has revealed a breach that allowed users to see into each other’s camera feeds has impacted thousands of people. It was initially announced that the incident impacted 14 users, though in recent updates this number has risen to 13,000. Customers were notified by email, as well as in a post on Wyze’s forum. “As […]

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AT&T suffers extended nationwide outage, prioritizes FirstNet restoration

AT&T today suffered a nationwide outage of its wireless services that included interruption to the FirstNet nationwide public-safety broadband network (NPSBN), which the carrier giant has been building and maintaining for almost seven years. During the early hours this morning, AT&T customers began reporting what the carrier giant referenced as a “nationwide outage” that also […]

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Critical-infrastructure vendor PSI Software hit by ransomware

PSI Software, a Germany-based critical infrastructure software and logistics platforms vendor, is running at diminished capacity following a ransomware attack the company initially detected Thursday. The attack impacted PSI’s internal IT infrastructure and the company responded by shutting down all external connections and systems, PSI said in an update Monday. The remainder of the company’s website […]

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DoT, White House tackle the Chinese threat to U.S. Port Security

The Department of Transportation (DoT) issued a warning today about the threat of Chinese vendors to US port infrastructure. At the same time, the White House issued an executive order aimed at bolstering port cybersecurity. Threats to the worldwide maritime industry have evolved significantly in recent months. In the Red Sea, cargo ships and their […]

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Satellite association launch aims to enhance global connectivity

A new association to advance direct-to-device (D2D) satellite communication ecosystems has been launched. The Mobile Satellite Services Association (MSSA) is made up of several satellite operators including Viasat, Terrestar Solutions, Ligado Networks, Omnispace and Al Yah Satellite Communications Company PJSC. Combined, the companies have more than 100 megahertz of L- and S-band spectrum which could […]

Commentary

Things to know about IWCE 2024: Omdia to unveil Emerging Critical Tech & Innovation survey results

IWCE’S official research partner, Omdia, will be unveiling the results of the Emerging Critical Tech & Innovation Survey across two Lunch & Learn sessions at IWCE. Omdia’s Physical Security, Public Safety & Critical Communication team will be actively participating throughout the IWCE 2024 schedule, with Omdia analysts participating in or moderating 10 sessions through the […]

News

Hytera criminal trial scheduled to begin Oct. 1

A criminal trial in a case against Hytera Communications for an alleged conspiracy to steal Motorola Solutions’ DMR trade secrets is scheduled to begin on Oct. 1, according to information released last week by a federal judge in Illinois. District Court Judge John Tharp of the U.S. District Court for the Northern District of Illinois […]

Partner content

For faster emergency response, New York’s fire department looks to AI

Partner content

Counting the cost of AT&T’s outage

Partner content

Pharmacy delays across U.S. blamed on nation-state hackers

Partner content

Wyze camera breach impacts thousands

Partner content

AT&T suffers extended nationwide outage, prioritizes FirstNet restoration

Partner content

Critical-infrastructure vendor PSI Software hit by ransomware

Partner content

DoT, White House tackle the Chinese threat to U.S. Port Security

Partner content

Satellite association launch aims to enhance global connectivity

Commentary

Things to know about IWCE 2024: Omdia to unveil Emerging Critical Tech & Innovation survey results

News

Hytera criminal trial scheduled to begin Oct. 1

Commentary

Latest 3GPP standards-development work includes new classes of HPUE, progress on mission-critical services

Is LMR the best solution for first responders? Should 4.9 GHz license go to the FirstNet Authority?

Countdown to IWCE 2024: Your Last-Minute Guide

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