Dispatch/Call-taking

Southern Linc turns to Ericsson for MCPTT with eMBMS, replacing Motorola Solutions WAVE 7000

Southern Linc—the southeast U.S. regional carrier that also provides communications for the Southern Company utility—is deploying Ericsson’s mission-critical-push-to-talk (MCPTT) solution with eMBMS broadcast capability that is scheduled to be used by utility workers by the end of the year, according to a Southern Linc official. Southern Linc’s network operates on 3 MHz of 800 MHz […]

NENA: Brandon Abley outlines volunteer need for NG911 Interoperability Oversight Commission

Brandon Abley, technical issues director for NENA, explains the purpose of the NG911 Interoperability Oversight Commission, an independent body established this week to oversee key security and location roles associated with next-generation 911 (NG911) interoperability, including the PSAP Credentialing Agency (PCA) and the NG911 Forest Guide. Nomination of volunteers willing to serve on the 14-member […]

Texas DPS: Jared VandenHeuvel highlights Winter Institute scenarios, emerging comm tools

Jared VandenHeuvel, program coordinator at the Texas Department of Public Safety (DPS), outlines the emergency scenarios that Winter Institute participants responded to during exercises conducted last week at Texas A&M University and the surrounding area. VandenHeuvel also discusses new communications tools and the need for different skill sets within response units to take advantage of […]
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City of Oakland turns to Motorola Solutions’ cloud-based disaster-recovery service for CAD

Oakland, Calif., has selected Motorola Solutions’ new cloud-based “Disaster Recovery as a Service” (DRaaS) solution as an alternative method to access the PremierOne CAD system in the event of an earthquake, wildfire or other incident that causes the on-premise infrastructure to be unavailable. City of Oakland CIO Andrew “Pete” Peterson said that he believes having […]

Mission Critical Partners buys Black & Veatch public-safety consulting group

Consulting firm Mission Critical Partners (MCP) announced the completion of its acquisition of Black & Veatch’s Public Safety (BVPS) consulting division, bolstering MCP’s public-safety LMR consulting business while expanding into the healthcare, energy and smart-cities sectors, according to MCP CEO Kevin Murray. With this acquisition announced last week, Murray said he believes MCP is the […]

South Carolina 911 center replacing on-premises CAD system with cloud-based RapidDeploy solution

Charleston County (S.C.) Consolidated 911 Center today announced that it will replace its on-premises computer-aided dispatch (CAD) system with RapidDeploy’s cloud-based Nimbus CAD during the next year in an effort to enhance the center’s informational capabilities while lowering costs during the next five years. Charleston County tested RapidDeploy for two years prior to signing the […]
Defense bill does not include language to reclassify 911 telecommunicators

Defense bill does not include language to reclassify 911 telecommunicators

Language that would reclassify public-safety telecommunicators as “Protective Service Occupation” personnel instead of administrative/clerical workers will not be part of a key defense funding bill, but 911 advocates expressed their intent to continue the reclassification effort through other legislative efforts in 2020. 911 telecommunicator reclassification language was one a many amendments included in the House […]
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