Dispatch/Call-taking

RapidDeploy launches partner program with four law-enforcement-centric vendors

CHICAGO—Cloud-based computer-aided-dispatch [CAD] vendor RapidDeploy today launched its Lightning Partner Program, naming four law-enforcement-centric partners with cloud-based technologies that also leverage Microsoft’s Azure Government cloud services. “We really wanted to identify partners that are complementary to the RapidDeploy ecosystem, that deliver best-of-breed, cloud-based solutions that we can use the Microsoft Azure Gov cloud to integrate […]

RapidSOS CEO outlines plans to integrate smart-grid, smart-city data into public-safety platform

RapidSOS yesterday announced that it has completed a $55 million funding round that the company expects to use in supporting development of its public-safety data-clearinghouse platform that quickly has gained momentum in the 911 and first-responder communities, according to CEO Michael Martin. Launched in a pilot with Google in January 2018, the RapidSOS data-clearinghouse platform […]

Orion Labs announces web-based PTT dispatch console for transportation entities, other enterprises

Orion Labs yesterday announced that it will be offering the Orion Dispatch Console, a web-based interface that supports the company’s push-to-talk that leverages cloud technology to let enterprise administrators and dispatch personnel manage a mobile workforce from any location with Internet connectivity. Orion Labs is best known for its push-to-talk solutions that are used by […]

Utah Communications Authority inks $51 million deal with L3Harris Technologies for statewide P25 system

L3Harris Technologies yesterday announced that it has signed a $51 million contract with the Utah Communications Authority (UCA) to build a statewide P25 Phase 2 radio system that is expected to be used by multiple first-responder agencies when deployment is completed in 2024. “It’s a hugely important win for L3Harris Technologies,” Ryan Carson, senior director […]

Dick Mirgon talks about NG911 funding legislation, new website focused on Emergency Communications Centers (ECCs)

  Dick Mirgon, a public-safety-communications consultant and former APCO president, talks about the need for public-safety unity to transform next-generation 911 (NG911) legislation into a law with billions of dollars in capital funding to upgrade 911 centers–or Emergency Communications Centers (ECCs)–nationwide. Mirgon also discusses his “All Things ECC” website that launched last month.

Sarasota County, Fla., 911 turns to RapidDeploy for cloud-native CAD solution

Sarasota County, Fla., yesterday announced that it has selected RapidDeploy to provide its 911 emergency communications center with a new cloud-based computer-aided dispatch (CAD)—or cloud-aided dispatch—in an effort to improve the center’s flexibility, operations and security, according to a county official. Sarasota County 911 Director Sally Lawrence said moving her center’s CAD system to the […]
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