Dispatch/Call-taking

Kansas PSAPs working with AT&T to build ESInet, take steps toward NG911 during next year

• 28th April 2017

Public-safety answering point (PSAPs) throughout Kansas are expected to leverage geospatial routing of 911 calls over AT&T’s Emergency Services IP network (ESInet) by the end of the year or early in 2018, according to the chairman of the state’s 911 coordinating council.

911 telecommunicators deserve the spotlight all year long

• 13th April 2017

This week, we celebrate National Telecommunicators Week. Given what 911 personnel bring to the emergency-response process every day, even greater recognition would be appropriate.

Avtec, Harris announce strategic alliance

• 29th March 2017

Dispatch-console maker Avtec and Harris recently announced that the companies have signed an agreement that gives Harris the ability to resell Avtec consoles in North America, according to an Avtec executive.

Senators prepare to introduce legislation to promote transition to next-gen 911

• 3rd March 2017

Legislation designed to promote the transition from legacy 911 systems to next-generation 911 (NG911) platforms “as soon as practicable” is expected to be introduced by Sen. Bill Nelson (D-Fla.) and Sen. Amy Klobuchar (D-Minn.) during the next few weeks, according to multiple Beltway sources.

Kari’s Law 911 legislation reintroduced in Senate, House

• 19th January 2017

Kari’s Law legislation that would require direct dialing for 911 calls made on multi-line telephone systems (MLTS) frequently used by hotels, offices and other enterprises has been reintroduced in the 115th Congress, with bills being introduced again in both the U.S. House of Representatives and the U.S. Senate during the past week.

Airbus DS Communications readies company to evolve with fast-changing 911 market

• 17th January 2017

Airbus DS Communications hopes to have 60% of its public-safety answering point (PSAP) customers offering text-to-911 services during the next three years as part of a larger company initiative that is designed to help call centers migrate to next-generation 911 (NG911) technology, according to CEO Bob Freinberg.

Airbus DS Communications remains for sale after more than two years

• 22nd December 2016

LMR and 911 solutions provider Airbus DS Communications remains on the selling block more than two years after its international parent firm—Airbus Group—announced plans to divest itself of Airbus DS Communications and other global public-safety-communications assets in the fall of 2014, according to a company official.

“I have no update on the sale of the company,” Airbus DS Communications CEO Bob Freinberg said during an interview with IWCE’s Urgent Communications.

Motorola Solutions acquires Cyfas Systems assets geared for European emergency call centers

• 9th December 2016

Motorola Solutions announces its purchase of the Mobile Assets Communications Systems (MACS) and related Integrated Communications Control System (ICCS) products from United Kingdom-based holding company Cyfas Systems that are expected to help European emergency-call centers transition to next-generation platforms.

Newscan: DHS: Arizona teenager’s malware disrupted 911 call centers in 12 states

• 22nd November 2016

Web Roundup Items from other news organizations DHS: Arizona teenager’s malware disrupted 911 call centers in 12 states Wheeler pulls FCC vote on business data services, other items FCC’s Wheeler: No decision on departure date Hold on nomination of FCC Commissioner Jessica Rosenworcel lifted UK mobile operator loses phones following data breach Trump’s new telecom […]

L.R. Kimball’s public-safety-communications unit becomes part of Federal Engineering

• 17th October 2016

Federal Engineering announces that it has bolstered its expertise—particularly in the area of 911 consulting—with the addition of L.R Kimball’s public-safety-communications practice to the firm via an agreement with CDI Infrastructure, which owned L.R. Kimball previously.