Highlighted by a text-to-911 agreement with four nationwide wireless carriers, the past year has been a good one for the 911 sector, according to Barbara Jaeger, the immediate past president of the National Emergency Number Association (NENA).
There are numerous challenges associated with public-safety answering points (PSAP) supporting text-to-911 service, but the need for this capability is so compelling that the 911 community must do everything possible to deploy it as soon as possible.
From man-made chemical hazards to diversion calls, 911 telecommunicators are challenged by high-risk, low-frequency incidents, according to panelists during a recent session at the National Emergency Number Association (NENA) conference in Charlotte, N.C. Being prepared for such events is crucial to dealing with them successfully, the panelists said.
Brian Frommelt, product manager for application products and solutions at Motorola, speaks with UC Editor-in-Chief Glenn Bischoff about a new next-generation 911 call-taking solution that the company debuted last week at the National Emergency Number Association (NENA) Conference in Charlotte, N.C.
FCC bureau chief David Turetsky and award-winning actress Marlee Matlin both made emotional pitches emphasizing the need for the nation’s 911 call centers to support text-to-911 functionality during this week’s National Emergency Number Association conference in Charlotte, N.C.
UC Editor-in-Chief Glenn Bischoff stopped by Cassidian’s exhibit at this week’s National Emergency Number Association (NENA) conference in Charlotte, N.C., to learn about a new ESINet platform that the company is developing and hopes to complete within 2-3 years.