With first-responder agencies getting information from multiple sources, physical security information management (PSIM) technology—first introduced about five years ago—can help them make sense of it all and enable quicker responses, according to Diamond Chaflawee, director of public-safety marketing for NICE Systems.
National Emergency Number Association (NENA) conducts its latest Industry Collaboration Event–dubbed ICE 8–which is focusing proper logging and recording all potential elements associated with a next-generation 911 (NG-911) call, including voice, text, video and sensor data.
Roger Hixson, technical services director for the National Emergency Number Association (NENA), and Michael Smith, chief technologist for DSS Corp., and the chairman of NENA's ICE 8 planning committee, talk about the work being done this week to ensure that public-safety answering points will be able to properly log and record next-generation 911 calls and their various elements, including video. The test event is being held at the Illinois Insitute of Technology's campus in Wheaton, Ill.
Next-generation 911 systems intrinsically will be more vulnerable to malicious cyber attacks than legacy systems. This article presents a hypothetical scenario to illustrate the potential scope and impacts of such threats, and offers stratregies for preventing them.
System provides geo-redundancy at both the main system and a backup PSAP site across town; it also provides a migration path to NG-911 by allowing the agency to add modules as needed–for example, to receive text messages and videos from 911 callers–eliminating the need for a forklift upgrade.