Many applications are being developed for the public-safety sector. While many of the apps are proving useful, some industry experts are urging agencies to use caution before implementing them, to ensure that the applications are appropriate for the particular first-responder environment.
Bill Pryor, director of public safety for Verint Systems, talks about the company's Nextiva PSIM multimedia management platform–which introduces situational-awareness analytics–during the Association of Public Safety Communications Officials (APCO) conference in Anaheim, Calif.
Bob Schassler, Motorola Solutions’ senior vice president of government solutions, discusses the future staffing needs for real-time crime centers, including public-safety answering points (PSAPs) and real-time crime centers during the Association of Public-Safety Communications Officials (APCO) conference in Anaheim, Calif.
Installation of VESTA/Sentinel call-taking solution is the first step to implementing next-generation 911 service; in the meantime, the solution will enable the county to establish a geo-redundant 911 call center in another location, enhancing reliability.
The National Emergency Number Association (NENA) will release version 2 of its i3 architecture standard—the key technical guidelines for the implementation of next-generation 911 technology to support public-safety answering points (PSAPs)—sometime in the fourth quarter, said Roger Hixson, NENA’s technical issues director.
There are numerous challenges associated with public-safety answering points (PSAP) supporting text-to-911 service, but the need for this capability is so compelling that the 911 community must do everything possible to deploy it as soon as possible.