Dispatch/Call-taking

RapidSOS announces enhancements to platform, including AI-powered capabilities RapidSOS announces enhancements to platform, including AI-powered capabilities

RapidSOS today unveiled a series of enhancements to its RapidSOS Unite solution for 911 centers that will be available during the next several months, including capabilities enabled by the company’s Harmony artificial-intelligence (AI) technology that is designed to serve as a “co-pilot” to telecommunicators.

byDonny Jackson, Editor

Dec 11, 2024

|

1 Min Read

California statewide deployment of NG911 ‘on hold’ pending project assessment California statewide deployment of NG911 ‘on hold’ pending project assessment

byDonny Jackson

Nov 23, 2024

1 Min Read

Dispatch/Call-taking

Motorola Solutions: Jeff Sausman, Jim Wolfinbarger demo VESTA NXT call-handling solution Motorola Solutions: Jeff Sausman, Jim Wolfinbarger demo VESTA NXT call-handling solution

byDonny Jackson

Sep 10, 2024

6 Min View

Dispatch/Call-taking

CentralSquare: Amanda Hamilton showcases CAD-to-CAD sharing via Unify platform CentralSquare: Amanda Hamilton showcases CAD-to-CAD sharing via Unify platform

byDonny Jackson

Sep 4, 2024

4 Min View

Dispatch/Call-taking

JVCKENWOOD: Linda Trine outlines StarGate console's features, coming capabilities JVCKENWOOD: Linda Trine outlines StarGate console's features, coming capabilities

byDonny Jackson

Sep 2, 2024

2 Min View

Incident Command & Situational Awareness

Tait, TE Connectivity: Daniel Draughn, Matthew Johnson explain how Tait R5 delivers command-and-control info to vehicles Tait, TE Connectivity: Daniel Draughn, Matthew Johnson explain how Tait R5 delivers command-and-control info to vehicles

byDonny Jackson

Sep 2, 2024

12 Min View

Dispatch/Call-taking

Tyler Technologies: Josh Marquardt highlights features of configurable CAD system

Tyler Technologies: Josh Marquardt highlights features of configurable CAD system

byDonny Jackson, Editor

Comtech: Jamie Hart showcases analytics offering to help 911 centers measure performance

Comtech: Jamie Hart showcases analytics offering to help 911 centers measure performance

byDonny Jackson, Editor

CentralSquare: Kevin Wattenbarger explains how company's 911 solutions help address challenges

CentralSquare: Kevin Wattenbarger explains how company's 911 solutions help address challenges

byDonny Jackson, Editor

Dispatch/Call-taking

Zetron: Craig Dotson explains how company's solutions can aid emergency response throughout an incident

Zetron: Craig Dotson explains how company's solutions can aid emergency response throughout an incident

byDonny Jackson, Editor

Dispatch/Call-taking

RapidSOS launches AI-powered Alarm Call Automation solution for 911 centers

RapidSOS launches AI-powered Alarm Call Automation solution for 911 centers

Tait, Frequentis: Tyler Thompson, Reinard van Loo discuss making LifeX platform available to 911 centers in North America

Tait, Frequentis: Tyler Thompson, Reinard van Loo discuss making LifeX platform available to 911 centers in North America

byDonny Jackson, Editor

Catalyst: Robin Grier showcases solution designed to simplify interoperable dispatch using broadband PTT

Catalyst: Robin Grier showcases solution designed to simplify interoperable dispatch using broadband PTT

byDonny Jackson, Editor

RapidSOS: Ed Parkinson discusses agreement with Google to support RCS messaging to 911

RapidSOS: Ed Parkinson discusses agreement with Google to support RCS messaging to 911

byDonny Jackson, Editor

‘The sounds of nature’: Cicada noise causes influx of 911 calls in South Carolina town

‘The sounds of nature’: Cicada noise causes influx of 911 calls in South Carolina town

byRyan Kushner, American City & County

Dispatch/Call-taking

Device Solutions: Red Grasso, Chris Lamb discuss digital-paging tech that uses next-gen TV-broadcast signaling

Device Solutions: Red Grasso, Chris Lamb discuss digital-paging tech that uses next-gen TV-broadcast signaling

byDonny Jackson, Editor

Tait, Frequentis partner to offer LifeX software solution in North America

Dispatch/Call-taking

Tait, Frequentis partner to offer LifeX software solution in North America

Tait, Frequentis partner to offer LifeX software solution in North America

byDonny Jackson, Editor

Carbyne: Alex Dizengof demos how new AI-powered virtual agent handles admin-line calls, easing telecommunicators' burden

Carbyne: Alex Dizengof demos how new AI-powered virtual agent handles admin-line calls, easing telecommunicators' burden

byDonny Jackson, Editor

Flying-vehicle startup funded for hydrogen-powered air ambulance

Dispatch/Call-taking

Flying-vehicle startup funded for hydrogen-powered air ambulance

Flying-vehicle startup funded for hydrogen-powered air ambulance

byChuck Martin, IoT World Today

Emergency dispatch centers are facing a staffing crisis, report says

Dispatch/Call-taking

Emergency dispatch centers are facing a staffing crisis, report says

Emergency dispatch centers are facing a staffing crisis, report says

byAndy Castillo, American City & County

Mel Maier named to succeed Derek Poarch as APCO executive director

Dispatch/Call-taking

Mel Maier named to succeed Derek Poarch as APCO executive director

Mel Maier named to succeed Derek Poarch as APCO executive director

byDonny Jackson, Editor

Dallas restores core emergency-dispatch systems

Dispatch/Call-taking

Dallas restores core emergency-dispatch systems

Dallas restores core emergency-dispatch systems

byMatt Kapko, Cybersecurity Dive

Dispatch/Call-taking

Zetron buys GeoConex to integrate CAD expertise

Zetron buys GeoConex to integrate CAD expertise

byDonny Jackson, Editor

Swatting has serious implications and shouldn’t be ignored

Dispatch/Call-taking

Swatting has serious implications and shouldn’t be ignored

Swatting has serious implications and shouldn’t be ignored

byJohn Chiaramonte , Mission Critical Partners

BT emergency-call handlers set to join strike action in UK

BT emergency-call handlers set to join strike action in UK

BT emergency-call handlers set to join strike action in UK

byKen Wieland, Light Reading

Necessity indeed is the mother of invention

Dispatch/Call-taking

Necessity indeed is the mother of invention

Necessity indeed is the mother of invention

byGlenn Bischoff, Mission Critical Partners

From integrating new technologies to staffing shortages, report highlights challenges faced by 911 answering centers

From integrating new technologies to staffing shortages, report highlights challenges faced by 911 answering centers

From integrating new technologies to staffing shortages, report highlights challenges faced by 911 answering centers

byAndy Castillo, American City & County

Increase in emergency-response time caused by insufficient staffing, traffic congestion

Increase in emergency-response time caused by insufficient staffing, traffic congestion

Increase in emergency-response time caused by insufficient staffing, traffic congestion

byAndy Castillo, American City & County

Tesla recalls 59,000 vehicles over emergency-call software glitch

Tesla recalls 59,000 vehicles over emergency-call software glitch

Tesla recalls 59,000 vehicles over emergency-call software glitch

byGraham Hope, IoT World Today

Dispatch/Call-taking

Hexagon, VIDIZMO partner to streamline digital evidence management

Hexagon, VIDIZMO partner to streamline digital evidence management

byDonny Jackson, Editor

Axon launches Respond platform with cloud-based CAD, integration support

Dispatch/Call-taking

Axon launches Respond platform with cloud-based CAD, integration support

Axon launches Respond platform with cloud-based CAD, integration support

byDonny Jackson, Editor

RapidDeploy sees its cloud-native 911 solutions gain acceptance during COVID-19 pandemic

Dispatch/Call-taking

RapidDeploy sees its cloud-native 911 solutions gain acceptance during COVID-19 pandemic

RapidDeploy sees its cloud-native 911 solutions gain acceptance during COVID-19 pandemic

byDonny Jackson, Editor

Dispatch/Call-taking

Axon says it will offer cloud-based CAD services during the second half of this year

Axon says it will offer cloud-based CAD services during the second half of this year

byDonny Jackson, Editor

Dispatch/Call-taking

City of Oakland turns to Motorola Solutions’ cloud-based disaster-recovery service for CAD

City of Oakland turns to Motorola Solutions’ cloud-based disaster-recovery service for CAD

byDonny Jackson, Editor

Motorola Solutions enhances its commercial portfolio by acquiring Avtec

Dispatch/Call-taking

Motorola Solutions enhances its commercial portfolio by acquiring Avtec

Motorola Solutions enhances its commercial portfolio by acquiring Avtec

byDonny Jackson, Editor

Subscribe to receive Urgent Communications Newsletters

Catch up on the latest tech, media, and telecoms news from across the critical communications community