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Jul 2, 2015
Commentary

The National 911 Progress Report: Tracking progress toward next-generation 911

Significant progress toward the implementation of next-generation 911 (NG911) is occurring in states and counties across the nation according to the findings in the current National 911 Progress Report....More
Jul 2, 2015
Commentary

As we celebrate the Fourth of July, remember the first responders—our nation’s finest 1

As we see and interact with our nation’s finest this weekend, let’s all take a moment to say, “Thank you.”...More
Jun 30, 2015
Commentary

National 911 Progress Report provides unprecedented insight into state 911 operational and financial data

In 2013, more than 149 million emergency calls were received in the 39 states that shared data through the National 911 Profile Database. This is just one of the data points featured in the National 911 Progress Report released earlier this year, which provided the most holistic and detailed reporting of state 911 data in the history of 911 service....More
Jun 25, 2015
Commentary

Cybersecurity: Believe it or not, the buck should stop at the U.S. Coast Guard

Efforts to have the U.S. Department of Homeland Security spearhead the federal government's cybersecurity efforts have failed, for myriad reasons. What entity should be in charge of this all-important responsibility? The U.S. Coast Guard....More
Jun 25, 2015
Commentary

A league of your own: Professional telecommunicators for 911!

Intrado's Mary Boyd shares a secret: She is inspired by 911 telecommunicators' work and commitment every day....More
Jun 25, 2015
Commentary

'help man with gun in house': Six years of text-to-911 service

Six years after the first text-to-911 message was delivered to a public-safety answering point (PSAP) in Iowa, Intrado's John Kearney reflects on the industry's advancements in this arena....More
Jun 23, 2015
Commentary

Where should a public-safety answering point (PSAP) begin to address cybersecurity?

As public-safety answering points (PSAPs) transition to all-IP architectures as part of the migration to next-generation 911, cybersecurity is a natural concern. Luckily, next-gen 911 standards established by the National Emergency Number Association (NENA) provide valuable guidance on this critical topic....More
Jun 18, 2015
Commentary

Could federal-procurement rules result in FirstNet getting ‘snookered’ in deal with partners? 1

Congress was careful to stipulate that FirstNet's board include members with telecom backgrounds. However, there are questions whether federal-procurement rules will let those with such expertise participate in the RFP decision-making process. If they can't, FirstNet Chairwoman Sue Swenson says FirstNet will have to take steps to make sure its doesn't get "snookered" in an deal with a winning bidder or bidders....More

If expense is not an issue, should wearable cameras be used by law enforcement?


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