Call Center & Command

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Dispatch/Call-taking
Zetron: Craig Dotson explains how company's solutions can aid emergency response throughout an incidentZetron: Craig Dotson explains how company's solutions can aid emergency response throughout an incident

Craig Dotson, senior vice president for Zetron, explains how the company's offerings work together seamlessly to help public safety respond to an incident efficiently and effectively.

byDonny Jackson, Editor
Aug 9, 2024
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5 Min View
RapidSOS launches AI-powered Alarm Call Automation solution for 911 centers
Dispatch/Call-taking
RapidSOS launches AI-powered Alarm Call Automation solution for 911 centersRapidSOS launches AI-powered Alarm Call Automation solution for 911 centers
Aug 5, 2024
1 Min Read
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Call Center & Command
Memphis residents oppose Musk's AI supercomputer over power concernsMemphis residents oppose Musk's AI supercomputer over power concerns
byBen Wodecki / IoT World Today
Aug 4, 2024
1 Min Read
Unlocking the potential of artificial intelligence for America’s infrastructure
AI & Analytics
Unlocking the potential of artificial intelligence for America’s infrastructureUnlocking the potential of artificial intelligence for America’s infrastructure
byJulien Moutte
Jul 26, 2024
1 Min Read
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Tracking, Monitoring & Control
CIVTAK24: Ken Rehbehn outlines the importance of TAK, previews October conferenceCIVTAK24: Ken Rehbehn outlines the importance of TAK, previews October conference
byDonny Jackson
Jul 25, 2024
6 Min View
New York joins cities questioning ShotSpotter costs, benefits
Tracking, Monitoring & Control
New York joins cities questioning ShotSpotter costs, benefitsNew York joins cities questioning ShotSpotter costs, benefits
byDavid Silverberg
Jul 25, 2024
1 Min Read
AI Dome
AI & Analytics
AI, machine learning help cut mobile-network energy use
AI, machine learning help cut mobile-network energy use
Jul 22, 2024
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1 Min Read
byBen Wodecki / IoT World Today
Flood-monitoring product aims to make tracking flood damage more efficient
Tracking, Monitoring & Control
Flood-monitoring product aims to make tracking flood damage more efficient
Flood-monitoring product aims to make tracking flood damage more efficient
Jul 22, 2024
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1 Min Read
byRyan Kushner, American City & County
AI presents cybersecurity challenges, opportunities
AI & Analytics
AI presents cybersecurity challenges, opportunities
AI presents cybersecurity challenges, opportunities
Jul 12, 2024
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1 Min Read
byMichael Shaw, IoT World Today
AI & Analytics
Zenext AI: Swarnamouli Majumdar explains how voice-enabled tech supports hands-free comms for responders
Zenext AI: Swarnamouli Majumdar explains how voice-enabled tech supports hands-free comms for responders
Jul 12, 2024
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5 Min View
byDonny Jackson, Editor
911
Tait, Frequentis: Tyler Thompson, Reinard van Loo discuss making LifeX platform available to 911 centers in North America
Tait, Frequentis: Tyler Thompson, Reinard van Loo discuss making LifeX platform available to 911 centers in North America
Jul 5, 2024
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7 Min View
byDonny Jackson, Editor
Push To X
Catalyst: Robin Grier showcases solution designed to simplify interoperable dispatch using broadband PTT
Catalyst: Robin Grier showcases solution designed to simplify interoperable dispatch using broadband PTT
Jul 1, 2024
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5 Min View
byDonny Jackson, Editor
Incident Command & Situational Awareness
NextNav: Rob Clark shows how company provides practical context to Z-Axis vertical-location data
NextNav: Rob Clark shows how company provides practical context to Z-Axis vertical-location data
Jun 26, 2024
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5 Min View
byDonny Jackson, Editor
Massachusetts officials say firewall issue caused statewide 911 outage on Tuesday
911
Massachusetts officials say firewall issue caused statewide 911 outage on Tuesday
Massachusetts officials say firewall issue caused statewide 911 outage on Tuesday
Jun 20, 2024
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1 Min Read
byDonny Jackson, Editor
Incident Command & Situational Awareness
Aqsacom: Garry Clark explains how company's Corridor offering facilitates 'smart evacuations' from structures
Aqsacom: Garry Clark explains how company's Corridor offering facilitates 'smart evacuations' from structures
Jun 19, 2024
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6 Min View
byDonny Jackson, Editor
Evansville police to add safeguards after officer's 'misuse' of AI software
AI & Analytics
Evansville police to add safeguards after officer's 'misuse' of AI software
Evansville police to add safeguards after officer's 'misuse' of AI software
Jun 19, 2024
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1 Min Read
byRyan Kushner, American City & County
AI-powered cameras to sweep streets for code violations in a California city
AI & Analytics
AI-powered cameras to sweep streets for code violations in a California city
AI-powered cameras to sweep streets for code violations in a California city
Jun 19, 2024
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1 Min Read
byYsabelle Kempe, Smart Cities Dive
In-Building Wireless
Safer Buildings Coalition: Seth Buechley discusses '911 Inside' initiative
Safer Buildings Coalition: Seth Buechley discusses '911 Inside' initiative
Jun 12, 2024
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4 Min View
byDonny Jackson, Editor
What smartphone data can reveal about traffic accidents
Tracking, Monitoring & Control
What smartphone data can reveal about traffic accidents
What smartphone data can reveal about traffic accidents
Jun 12, 2024
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1 Min Read
byDan Zukowski, Smart Cities Dive
Public Safety
PSCR, FirstNet Authority: Dereck Orr, Jeff Bratcher preview 5x5 event in Chicago
PSCR, FirstNet Authority: Dereck Orr, Jeff Bratcher preview 5x5 event in Chicago
Jun 11, 2024
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21 Min Listen
byDonny Jackson, Editor
911
RapidSOS: Ed Parkinson discusses agreement with Google to support RCS messaging to 911
RapidSOS: Ed Parkinson discusses agreement with Google to support RCS messaging to 911
Jun 5, 2024
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4 Min View
byDonny Jackson, Editor
AI & Analytics
Responsible AI in energy: Balancing efficiency, sustainability and trust in a high-stakes industry
Responsible AI in energy: Balancing efficiency, sustainability and trust in a high-stakes industry
Jun 5, 2024
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1 Min Read
byAlyssa Lefaivre Škopac, Utility Dive
Interoperability
Verizon Frontline: Cory Davis talks about carrier's solutions at Interop 2024 exercise
Verizon Frontline: Cory Davis talks about carrier's solutions at Interop 2024 exercise
May 29, 2024
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10 Min Listen
byDonny Jackson, Editor
AI at the edge: Powerful devices, greater storage
AI & Analytics
AI at the edge: Powerful devices, greater storage
AI at the edge: Powerful devices, greater storage
May 13, 2024
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1 Min Read
byPascal de Boer, IoT World Today
New AI-powered data analyst designed for public sector
AI & Analytics
New AI-powered data analyst designed for public sector
New AI-powered data analyst designed for public sector
May 13, 2024
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1 Min Read
byRyan Kushner, American City & County
AI use in cyberattacks raises worker cybersecurity concerns
AI & Analytics
AI use in cyberattacks raises worker cybersecurity concerns
AI use in cyberattacks raises worker cybersecurity concerns
May 8, 2024
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1 Min Read
byBen Wodecki / AI Business
NextNav’s CEO explains her 5G network buildout plan
Tracking, Monitoring & Control
NextNav’s CEO explains her 5G network buildout plan
NextNav’s CEO explains her 5G network buildout plan
May 3, 2024
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1 Min Read
byMike Dano, Light Reading
911
‘The sounds of nature’: Cicada noise causes influx of 911 calls in South Carolina town
‘The sounds of nature’: Cicada noise causes influx of 911 calls in South Carolina town
May 3, 2024
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1 Min Read
byRyan Kushner, American City & County
Artificial intelligence can help manage the grid but creates risks if deployed 'naïvely,' DOE warns
AI & Analytics
Artificial intelligence can help manage the grid but creates risks if deployed 'naïvely,' DOE warns
Artificial intelligence can help manage the grid but creates risks if deployed 'naïvely,' DOE warns
May 1, 2024
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1 Min Read
byRobert Walton, Utility Dive
In-Building Wireless
SBC: John Foley discusses upcoming event, training support, 911 initiative
SBC: John Foley discusses upcoming event, training support, 911 initiative
Apr 30, 2024
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22 Min Listen
byDonny Jackson, Editor
Dispatch/Call-taking
Device Solutions: Red Grasso, Chris Lamb discuss digital-paging tech that uses next-gen TV-broadcast signaling
Device Solutions: Red Grasso, Chris Lamb discuss digital-paging tech that uses next-gen TV-broadcast signaling
Apr 23, 2024
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4 Min View
byDonny Jackson, Editor
NSA sounds alarm on AI's cybersecurity risks
AI & Analytics
NSA sounds alarm on AI's cybersecurity risks
NSA sounds alarm on AI's cybersecurity risks
Apr 22, 2024
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1 Min Read
byAlexei Alexis, Cybersecurity Dive
911
Emergency-vehicle pilot aims to reduce first-responder travel time
Emergency-vehicle pilot aims to reduce first-responder travel time
Apr 17, 2024
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1 Min Read
byScarlett Evans, IoT World Today
LMR
Astronics: Barry Webster highlights features of communications-system analyzers
Astronics: Barry Webster highlights features of communications-system analyzers
Apr 16, 2024
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4 Min View
byDonny Jackson, Editor
How one city is proactively managing AI use - and what local governments can learn from it
AI & Analytics
How one city is proactively managing AI use - and what local governments can learn from it
How one city is proactively managing AI use - and what local governments can learn from it
Apr 10, 2024
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1 Min Read
byTodd Hurley, American City & County

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