Dispatch/Call-taking

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AI & Analytics
RapidSOS announces enhancements to platform, including AI-powered capabilitiesRapidSOS announces enhancements to platform, including AI-powered capabilities

RapidSOS today unveiled a series of enhancements to its RapidSOS Unite solution for 911 centers that will be available during the next several months, including capabilities enabled by the company’s Harmony artificial-intelligence (AI) technology that is designed to serve as a “co-pilot” to telecommunicators.

byDonny Jackson, Editor
Dec 11, 2024
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1 Min Read
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911
California statewide deployment of NG911 ‘on hold’ pending project assessmentCalifornia statewide deployment of NG911 ‘on hold’ pending project assessment
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1 Min Read
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Dispatch/Call-taking
Motorola Solutions: Jeff Sausman, Jim Wolfinbarger demo VESTA NXT call-handling solutionMotorola Solutions: Jeff Sausman, Jim Wolfinbarger demo VESTA NXT call-handling solution
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6 Min View
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Dispatch/Call-taking
CentralSquare: Amanda Hamilton showcases CAD-to-CAD sharing via Unify platformCentralSquare: Amanda Hamilton showcases CAD-to-CAD sharing via Unify platform
byDonny Jackson
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4 Min View
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Dispatch/Call-taking
JVCKENWOOD: Linda Trine outlines StarGate console's features, coming capabilitiesJVCKENWOOD: Linda Trine outlines StarGate console's features, coming capabilities
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Incident Command & Situational Awareness
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Dispatch/Call-taking
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911
CentralSquare: Kevin Wattenbarger explains how company's 911 solutions help address challenges
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6 Min View
byDonny Jackson, Editor
Dispatch/Call-taking
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5 Min View
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RapidSOS launches AI-powered Alarm Call Automation solution for 911 centers
Dispatch/Call-taking
RapidSOS launches AI-powered Alarm Call Automation solution for 911 centers
RapidSOS launches AI-powered Alarm Call Automation solution for 911 centers
Aug 5, 2024
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1 Min Read
911
Tait, Frequentis: Tyler Thompson, Reinard van Loo discuss making LifeX platform available to 911 centers in North America
Tait, Frequentis: Tyler Thompson, Reinard van Loo discuss making LifeX platform available to 911 centers in North America
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7 Min View
byDonny Jackson, Editor
Push To X
Catalyst: Robin Grier showcases solution designed to simplify interoperable dispatch using broadband PTT
Catalyst: Robin Grier showcases solution designed to simplify interoperable dispatch using broadband PTT
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5 Min View
byDonny Jackson, Editor
911
RapidSOS: Ed Parkinson discusses agreement with Google to support RCS messaging to 911
RapidSOS: Ed Parkinson discusses agreement with Google to support RCS messaging to 911
Jun 5, 2024
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4 Min View
byDonny Jackson, Editor
911
‘The sounds of nature’: Cicada noise causes influx of 911 calls in South Carolina town
‘The sounds of nature’: Cicada noise causes influx of 911 calls in South Carolina town
May 3, 2024
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1 Min Read
byRyan Kushner, American City & County
Dispatch/Call-taking
Device Solutions: Red Grasso, Chris Lamb discuss digital-paging tech that uses next-gen TV-broadcast signaling
Device Solutions: Red Grasso, Chris Lamb discuss digital-paging tech that uses next-gen TV-broadcast signaling
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4 Min View
byDonny Jackson, Editor
Tait, Frequentis partner to offer LifeX software solution in North America
Dispatch/Call-taking
Tait, Frequentis partner to offer LifeX software solution in North America
Tait, Frequentis partner to offer LifeX software solution in North America
Apr 2, 2024
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1 Min Read
byDonny Jackson, Editor
AI & Analytics
Carbyne: Alex Dizengof demos how new AI-powered virtual agent handles admin-line calls, easing telecommunicators' burden
Carbyne: Alex Dizengof demos how new AI-powered virtual agent handles admin-line calls, easing telecommunicators' burden
Apr 1, 2024
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8 Min View
byDonny Jackson, Editor
Flying-vehicle startup funded for hydrogen-powered air ambulance
Dispatch/Call-taking
Flying-vehicle startup funded for hydrogen-powered air ambulance
Flying-vehicle startup funded for hydrogen-powered air ambulance
Nov 21, 2023
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1 Min Read
byChuck Martin, IoT World Today
Emergency dispatch centers are facing a staffing crisis, report says
Dispatch/Call-taking
Emergency dispatch centers are facing a staffing crisis, report says
Emergency dispatch centers are facing a staffing crisis, report says
Aug 2, 2023
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1 Min Read
byAndy Castillo, American City & County
Mel Maier named to succeed Derek Poarch as APCO executive director
Dispatch/Call-taking
Mel Maier named to succeed Derek Poarch as APCO executive director
Mel Maier named to succeed Derek Poarch as APCO executive director
Jul 6, 2023
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1 Min Read
byDonny Jackson, Editor
Dallas restores core emergency-dispatch systems
Dispatch/Call-taking
Dallas restores core emergency-dispatch systems
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May 11, 2023
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1 Min Read
byMatt Kapko, Cybersecurity Dive
Zetron buys GeoConex to integrate CAD expertise
Dispatch/Call-taking
Zetron buys GeoConex to integrate CAD expertise
Zetron buys GeoConex to integrate CAD expertise
Feb 18, 2023
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1 Min Read
byDonny Jackson, Editor
Swatting has serious implications and shouldn’t be ignored
Dispatch/Call-taking
Swatting has serious implications and shouldn’t be ignored
Swatting has serious implications and shouldn’t be ignored
Dec 1, 2022
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1 Min Read
byJohn Chiaramonte , Mission Critical Partners
BT emergency-call handlers set to join strike action in UK
Public Safety
BT emergency-call handlers set to join strike action in UK
BT emergency-call handlers set to join strike action in UK
Sep 26, 2022
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1 Min Read
byKen Wieland, Light Reading
Necessity indeed is the mother of invention
Dispatch/Call-taking
Necessity indeed is the mother of invention
Necessity indeed is the mother of invention
Aug 31, 2022
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1 Min Read
byGlenn Bischoff, Mission Critical Partners
From integrating new technologies to staffing shortages, report highlights challenges faced by 911 answering centers
911
From integrating new technologies to staffing shortages, report highlights challenges faced by 911 answering centers
From integrating new technologies to staffing shortages, report highlights challenges faced by 911 answering centers
Aug 25, 2022
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1 Min Read
byAndy Castillo, American City & County
Increase in emergency-response time caused by insufficient staffing, traffic congestion
911
Increase in emergency-response time caused by insufficient staffing, traffic congestion
Increase in emergency-response time caused by insufficient staffing, traffic congestion
Aug 3, 2022
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1 Min Read
byAndy Castillo, American City & County
Tesla recalls 59,000 vehicles over emergency-call software glitch
Public Safety
Tesla recalls 59,000 vehicles over emergency-call software glitch
Tesla recalls 59,000 vehicles over emergency-call software glitch
Jul 6, 2022
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1 Min Read
byGraham Hope, IoT World Today
Hexagon Vidizmo logo
Dispatch/Call-taking
Hexagon, VIDIZMO partner to streamline digital evidence management
Hexagon, VIDIZMO partner to streamline digital evidence management
Mar 12, 2022
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1 Min Read
byDonny Jackson, Editor
Axon launches Respond platform with cloud-based CAD, integration support
Dispatch/Call-taking
Axon launches Respond platform with cloud-based CAD, integration support
Axon launches Respond platform with cloud-based CAD, integration support
Aug 26, 2020
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1 Min Read
byDonny Jackson, Editor
RapidDeploy sees its cloud-native 911 solutions gain acceptance during COVID-19 pandemic
Dispatch/Call-taking
RapidDeploy sees its cloud-native 911 solutions gain acceptance during COVID-19 pandemic
RapidDeploy sees its cloud-native 911 solutions gain acceptance during COVID-19 pandemic
Jul 8, 2020
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1 Min Read
byDonny Jackson, Editor
Axon says it will offer cloud-based CAD services during the second half of this year
Dispatch/Call-taking
Axon says it will offer cloud-based CAD services during the second half of this year
Axon says it will offer cloud-based CAD services during the second half of this year
Mar 3, 2020
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1 Min Read
byDonny Jackson, Editor
City of Oakland turns to Motorola Solutions’ cloud-based disaster-recovery service for CAD
Dispatch/Call-taking
City of Oakland turns to Motorola Solutions’ cloud-based disaster-recovery service for CAD
City of Oakland turns to Motorola Solutions’ cloud-based disaster-recovery service for CAD
Jan 24, 2020
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1 Min Read
byDonny Jackson, Editor
Motorola Solutions enhances its commercial portfolio by acquiring Avtec
Dispatch/Call-taking
Motorola Solutions enhances its commercial portfolio by acquiring Avtec
Motorola Solutions enhances its commercial portfolio by acquiring Avtec
Mar 12, 2019
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1 Min Read
byDonny Jackson, Editor

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