Seattle airport confronts 4th day of cyberattack outages

Widespread system outages dragged into the fourth day at Seattle-Tacoma International Airport in the wake of a cyberattack that began disrupting services at the Port of Seattle, which operates the airport, Saturday morning.

Matt Kapko, Cybersecurity Dive

August 29, 2024

1 Min Read
Seattle airport confronts 4th day of cyberattack outages

  • Widespread system outages dragged into the fourth day at Seattle-Tacoma International Airport in the wake of a cyberattack that began disrupting services at the Port of Seattle, which operates the airport, Saturday morning.

  • Most flights are departing and arriving as scheduled, cruise ship operations are operating as normal, and security checkpoints and systems are not impacted, officials said in media briefings on Sunday and Monday. But many other services for the Port of Seattle remain offline, including the facilities’ primary websites, phone, email, Wi-Fi, flight display screens, common use check-in kiosks and the airport’s lost and found, officials said.

  • Some airline staff and airport personnel are handwriting boarding passes and sorting bags manually, which is causing delays, port officials said. The Port of Seattle said there is no estimated time for a recovery and resumption of normal operations, in a Monday update.

Dive Insight:

Port and federal officials with the Transportation Security Administration and U.S. Customs and Border Protection said the Seattle-Tacoma International Airport’s passenger terminal and airport security systems remain intact and all screening measures remain in place.

The most significant delays are occurring at check-in counters and bag check stations. Frontier Airlines, Spirit Airlines, Sun Country Airlines and international carriers that use the airport’s common use check-in counters, gates and kiosks are especially impacted by the ongoing outages, Perry Cooper, senior manager of media relations at the port, said Monday during a media briefing.

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