Firefighters question city’s handling of 911 calls
From the Athens News: The Athens County (Ga.) Firefighters Association issued a press release last week expressing a number of concerns with how the county’s 911 call center handles fire-related emergencies.
“Members … asked to have an independent study conducted to assess systematic problems,” the release said. “This request was also made several years ago when the new (911) system was designed. Our request for an independent study has been ignored, and a lot of money has been spent to patch together a system which still does not work.”
The second complaint from the association addressed firefighter and officer safety.
“There have been several times that firefighters have not had their radio calls to the dispatch center answered,” it stated. “Often other firefighters in the county can hear the radio traffic but the dispatchers report they are unable to hear the traffic.” Read the entire article here.