Dispatch/Call-taking

RapidDeploy sees its cloud-native 911 solutions gain acceptance during COVID-19 pandemic

Cloud-native 911 solution developer RapidDeploy has experienced some hiccups during the past few months, but the realities surrounding the COVID-19 pandemic have accelerated interest and acceptance of its cloud-based CAD, mapping and analytics offerings, according to a company executive. Historically, 911 systems have been built with premise-based technologies that require telecommunicators to be physically present […]

House approves $12 billion for NG911 funding in infrastructure package, but bill unlikely to pass Senate

U.S. House members this week approved a $1.5 trillion infrastructure bill that includes $12 billion in funding for next-generation 911 (NG911) deployments, but the spending proposal is not expected to be considered seriously by the Senate, according to numerous Beltway sources and media reports. On Wednesday, House members approved the massive infrastructure package—knowns as H.R. […]

Many COVID-19 practices, impacts will shape public-safety landscape long term, speakers say

Many measures implemented initially in reaction to demands associated with the COVID-19 pandemic likely will become long-term components of public-safety communications, particularly in the 911 arena, public-safety representatives said during a recent webinar. Mel Maier, captain of the emergency communications and operations division of the Oakland County (Mich.) Sheriff’s Office, said the COVID-19 situation has […]

Public-safety speakers laud PTT over LTE ease of use, performance during COVID-19 pandemic

Ease of use, audio quality and cost effectiveness are key reasons why push-to-talk-over-LTE technology has become an accepted part of modern public-safety communications—although not at the exclusion of land-mobile-radio (LMR) voice—according to speakers from the EMS, fire and law-enforcement communities. TJ Kennedy, co-founder of The Public Safety Network consulting firm and former FirstNet Authority president, […]

InterTalk: Chris Oldham shares how company can help 911 centers during COVID-19 pandemic

  InterTalk President Chris Oldham explains how his company’s flexible Enlite solution helps 911 centers implement remote working that can be used to ensure continuity of operations while also meeting guidelines for social distancing and quarantining associated with the current COVID-19 pandemic. Oldham spoke with IWCE’s Urgent Communications Editor Donny Jackson as part of the […]
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