Dispatch/Call-taking

Mission Critical Partners buys Black & Veatch public-safety consulting group

Consulting firm Mission Critical Partners (MCP) announced the completion of its acquisition of Black & Veatch’s Public Safety (BVPS) consulting division, bolstering MCP’s public-safety LMR consulting business while expanding into the healthcare, energy and smart-cities sectors, according to MCP CEO Kevin Murray. With this acquisition announced last week, Murray said he believes MCP is the […]

South Carolina 911 center replacing on-premises CAD system with cloud-based RapidDeploy solution

Charleston County (S.C.) Consolidated 911 Center today announced that it will replace its on-premises computer-aided dispatch (CAD) system with RapidDeploy’s cloud-based Nimbus CAD during the next year in an effort to enhance the center’s informational capabilities while lowering costs during the next five years. Charleston County tested RapidDeploy for two years prior to signing the […]
Defense bill does not include language to reclassify 911 telecommunicators

Defense bill does not include language to reclassify 911 telecommunicators

Language that would reclassify public-safety telecommunicators as “Protective Service Occupation” personnel instead of administrative/clerical workers will not be part of a key defense funding bill, but 911 advocates expressed their intent to continue the reclassification effort through other legislative efforts in 2020. 911 telecommunicator reclassification language was one a many amendments included in the House […]

Pyramid Consulting Services: Terry Burnworth outlines 911 information-overload challenges, previews Dec. 11 webinar

Terry Burnworth, president of Pyramid Consulting Services, explains the challenges that 911 centers–particularly smaller centers in rural areas–face as 911 transitions from a voice-centric operation to one that needs to process data, photos and video from a variety of sources, including IoT sensors, surveillance cameras and witnesses at an incident scene. On Dec. 11 at […]

FCC adopts new rules for Z-axis vertical location of wireless 911 callers, but critics question their practical use

FCC commissioners yesterday voted to approve rules requiring wireless carriers to deliver 911 callers’ vertical location that is accurate within three meters in most cases, but critics expressed concern that the location information will not be provided in a manner that is useful to public safety. Under the new order, vertical—or Z-axis—80% of indoor wireless […]
Newscan: NENA-initiated international alliance will work to accelerate next-gen emergency communications globally

Newscan: NENA-initiated international alliance will work to accelerate next-gen emergency communications globally

Web Roundup Items from other news organizations Robot used in landmark brain surgery, opening door to remote surgery via 5G Security robots are mobile surveillance devices, not human replacements T-Mobile has made big promises about its merger—but talk is cheap Tech, Wi-Fi companies back broader unlicensed use at 6 GHz; public safety and utilities balk […]
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