Dispatch/Call-taking

News

California PD: ‘Game-changing’ Live911 streaming of emergency calls accelerates responses

Police officers in the city of Clovis, Calif., are able to respond more quickly to incidents—saving lives and property—because they use the Live911 application developed by HigherGround to listen to the audio from 911 calls near their location, according to a Clovis police official. Jim Munro, a lieutenant in the Clovis Police Department, said the […]

News

Buffalo’s 48 hours to navigate a mission-critical transition to remote work

In Buffalo, N.Y., 311 is a vital lifeline for the city, providing an always-on call resource for the city’s 250,000 residents to reach city government. When the COVID-19 pandemic prompted a stay-at-home order, city officials knew a surge of calls was coming, and they needed to act fast to keep their front-line communications channel open. […]

Commentary

Redefining communications for today’s mobile workforces

Communicating with personnel was already a challenge for companies with workers in the field, deskless staff who travel, as well as widespread workforces in siloed divisions and office locations. Now that COVID-19 has all but eradicated traditional in-person relationships and many in-office team members are now working remotely, keeping everyone synced is an even more […]

News

FCC initiates proceeding, strike force to halt 911 fee diversion

FCC commissioners took the first step in fulfilling a mandate from Congress by unanimously approving a proposed rules to help tackle the longstanding issue of states and other governmental entities diverting revenues from 911 fees to initiatives that are not related to the emergency-call workflow. In December, Congress passed the “Don’t Break Up the T-Band […]

News

RapidSOS functionality helps 911 centers overcome outages after Nashville explosion

When the Dec. 25 explosion in Nashville caused outages that prevented 911 calls from being completed, many 911 centers turned to technology from cloud-based RapidSOS to both identify and locate emergency callers, so response efforts could be initiated, according to officials from RapidSOS and a Tennessee 911 center. Cassie Lowery, assistant director at Rutherford County […]

News

AT&T unveils FirstNet innovations, including HPUE, vertical location, deployable offerings

FirstNet subscribers now can access new technological capabilities that are designed to improve terrestrial LTE coverage, locate first responders, let agencies address coverage gaps quicker during incidents and enable interoperability between FirstNet PTT and LMR users, FirstNet contractor AT&T announced. Key FirstNet innovations unveiled yesterday as being available for public-safety use are: MegaRange, the FirstNet […]

Commentary

Public safety needs a better way to triage emergency calls

The overarching goal of the public-safety community is to ensure that 911 callers receive the most appropriate emergency response as quickly as possible. Lives often are on the line in an emergency, and every second matters. Achieving a balance between sending the optimal response to an emergency and having it arrive as fast as possible […]

News

Newscan: All Californians will soon be able to text 911 for help

Web Roundup Items from other news organizations All Californians will soon be able to text 911 for help Teslas may soon be able to call 911 FCC Democrats set to move on net neutrality, broadband subsidies Wi-Fi’s biggest upgrade in decades is starting to arrive Emerging tech gets off the ground amid pandemic response Nashville […]

Partner content

Autonomous dream could face a data logjam

As vehicles become increasingly connected, different stakeholders are looking to benefit from the information that connected and autonomous vehicles (CAVs) provide. However, as TU-Automotive contributor Nathan Eddy says, the key challenge is to ensure that the data is being intended to its intended location without delay. Data from or to the vehicles can be hampered by latency and packet […]

Partner content

2021 is when AI in public safety gets real

A perfect example of how “assistive” artificial intelligence–AI that aids first responders by highlighting information in real time–can make the public safer is a major traffic incident on the highway. Picture a scenario in which multiple vehicles have crashed, including a truck. This event can trigger dozens of calls from victims and passersby almost instantly, […]

News

California PD: ‘Game-changing’ Live911 streaming of emergency calls accelerates responses

News

Buffalo’s 48 hours to navigate a mission-critical transition to remote work

Commentary

Redefining communications for today’s mobile workforces

News

FCC initiates proceeding, strike force to halt 911 fee diversion

News

RapidSOS functionality helps 911 centers overcome outages after Nashville explosion

News

AT&T unveils FirstNet innovations, including HPUE, vertical location, deployable offerings

Commentary

Public safety needs a better way to triage emergency calls

News

Newscan: All Californians will soon be able to text 911 for help

Partner content

Autonomous dream could face a data logjam

Partner content

2021 is when AI in public safety gets real

Commentary

Ransomware? Let’s call it what it really is: extortionware

Redefining communications for today’s mobile workforces

Hi-tech sewer can help safeguard public health, environment and economies

Events

UC Ezines

IWCE 2019 Wrap Up

Twitter

How SolarWinds busted up our assumptions about code signing dlvr.it/Rv25kB

Senate American Rescue plan calls for more than $60 million in direct aid for counties dlvr.it/Rv1wGF

NTIA seeks potential new FirstNet Authority board members dlvr.it/Rv0YfL

Smart-building projects target energy efficiency as launchpad to health and safety dlvr.it/RtyhRY

ESN official hints at potentially costly new timeline for UK public-safety broadband project dlvr.it/Rttvzj

Ericsson, Huawei, AT&T attending Mobile World Congress in June, others not so sure dlvr.it/RtrtT2

Newscan: Klobuchar calls on Congress to get serious on tech reform dlvr.it/RtqByn

The era of converged network infrastructure has officially begun dlvr.it/Rtmq62