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Regarding NG-911, be sure to look before you leap
Jim Kuthy, a psychologist and the principal consultant for CritiCall, offered some extra insight after his session on NG-911, explaining why the strength of NG-911 is also its biggest problem, because telecommunicators already have a lot to do.
Glenn Bischoff, editor-in-chief of Urgent Communications, spoke with Jim Kuthy, a psychologist and the principal consultant for CritiCall, after his session on NG-911, and he explained why the strength of NG-911 is also its biggest problem, because telecommunicators already have a lot to do, at the recent Association of Public-Safety Communications Officials (APCO) conference in Minneapolis.
