INdigital Telecom: Ricardo Martinez talks about 911 telecommunicator stories shared from ‘Within the Trenches’

Ricardo Martinez, 911 systems trainer and designer for INdigital Telecom, discusses some of the telecommunicator stories he gathered for his "Within the Trenches" podcast during last month's National Emergency Number Association (NENA) 2014 conference in Nashville. These stories and others can be heard at Ricardo's podcast page, which can be found at www.thejabberlog.com. You can learn more about "Within the Trenches" here. If you are a 911 professional and would like to share a story, e-mail Ricardo at [email protected] to set up an interview.