NICE: Patrick Botz outlines new functionality included in version 7.2 of Inform platform
Patrick Botz, director of engagement for NICE Public Safety, explains how the recently released 7.2 version of its Inform platform can improve PSAP efficiency via features like enhanced audio searching, integration with Priority Dispatch’s AQUA for evaluators, and certified support for next-generation 911 call handling and text-to-911 applications.
Patrick Botz, director of engagement for NICE Public Safety, explains how the recently released 7.2 version of its Inform platform can improve PSAP efficiency via features like enhanced audio searching, integration with Priority Dispatch’s AQUA for evaluators, and certified support for next-generation 911 call handling and text-to-911 applications.