Carbyne: Alex Dizengof demos how new AI-powered virtual agent handles admin-line calls, easing telecommunicators' burden

Carbyne CTO and co-founder Alex Dizengof demonstrates how AI-V, the company's new AI-powered virtual agent, is able to handle an administrative-line call, which could allow telecommunicators to focus more attention on 911 emergency communications.

Donny Jackson, Editor

April 1, 2024

8 Min View

Carbyne CTO and co-founder Alex Dizengof demonstrates how AI-V, the company's new AI-powered virtual agent, is able to handle an administrative-line call, which could allow telecommunicators to focus more attention on 911 emergency communications. Dizengof spoke with IWCE's Urgent Communications editor Donny Jackson during the IWCE 2024 event in Orlando.

About the Author

Donny Jackson

Donny Jackson

Editor, Urgent Communications

Donny Jackson is director of content for Urgent Communications. Before joining UC in 2003, he covered telecommunications for four years as a freelance writer and as news editor for Telephony magazine. Prior to that, he worked for suburban newspapers in the Dallas area, serving as editor-in-chief for the Irving News and the Las Colinas Business News.

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