https://urgentcomm.com/wp-content/themes/ucm_child/assets/images/logo/footer-new-logo.png
  • Home
  • News
  • Multimedia
    • Back
    • Multimedia
    • Video
    • Podcasts
    • Galleries
    • IWCE’s Video Showcase
    • Product Guides
  • Commentary
    • Back
    • Commentary
    • Urgent Matters
    • View From The Top
    • All Things IWCE
    • Legal Matters
  • Resources
    • Back
    • Resources
    • Webinars
    • White Papers
    • Reprints & Reuse
  • IWCE
    • Back
    • IWCE
    • Conference
    • Special Events
    • Exhibitor Listings
    • Premier Partners
    • Floor Plan
    • Exhibiting Information
    • Register for IWCE
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookie Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • Mission Critical Technologies
    • TU-Auto
  • In the field
    • Back
    • In the field
    • Broadband Push-to-X
    • Internet of Things
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Call Center/Command
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Network Tech
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Operations
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Regulations
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • Organizations
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
Urgent Communications
  • NEWSLETTER
  • Home
  • News
  • Multimedia
    • Back
    • Video
    • Podcasts
    • Omdia Crit Comms Circle Podcast
    • Galleries
    • IWCE’s Video Showcase
    • Product Guides
  • Commentary
    • Back
    • All Things IWCE
    • Urgent Matters
    • View From The Top
    • Legal Matters
  • Resources
    • Back
    • Webinars
    • White Papers
    • Reprints & Reuse
    • UC eZines
    • Sponsored content
  • IWCE
    • Back
    • Conference
    • Why Attend
    • Exhibitor Listing
    • Floor Plan
    • Exhibiting Information
    • Join the Event Mailing List
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Cookie Policy
    • Terms of Service
    • Privacy Statement
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • TU-Auto
  • newsletter
  • In the field
    • Back
    • Internet of Things
    • Broadband Push-to-X
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Cybersecurity
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
acc.com

Call Center/Command


Simpler is better

Simpler is better

The best day of the week is Saturday. It's not because I don't have to endure my normal three-hour roundtrip commute to downtown Chicago though that would
  • Written by Urgent Communications Administrator
  • 1st May 2006

The best day of the week is Saturday. It’s not because I don’t have to endure my normal three-hour roundtrip commute to downtown Chicago — though that would be a reasonable guess. Rather, it’s because Saturday is when I take my dog to the woods near my home and let him run off the leash, which happens to be his favorite activity.

He and I do this year-round, regardless of the weather. It generally is early morning when we go, well before most of the world around us has arisen. It’s a peaceful time, when I can be alone with my thoughts.

During these lengthy hikes, I often think that life is most enjoyable when it has been reduced to its simplest forms and becomes less enjoyable with each additional complication.

Here’s an example of what I’m talking about: While technological advancements have brought to market an avalanche of productivity tools and entertainment options, it also has accelerated the pace of our lives to the point where most of us are stressed out much of the time. From my perch, it’s not a trade-off worth making — simpler is better.

Given this perspective, I was happy to see the Association of Public-Safety Communications Officials support the Department of Homeland Security’s National Incident Management System (NIMS) recommendation that public-safety agencies abandon 10-codes in favor of plain-talk language.

Of course, it will take time and considerable effort to retrain first responders and to standardize the language, which will be particularly important during incidents where multiple agencies respond. But it’s an effort that is worth making, as simplifying the terminology used by first responders on the scene makes sense and is long overdue.

What doesn’t make sense is the resistance to the transition emanating from some public-safety agencies. As writer Doug Mohney reports in this edition (on page 72), many agencies are stubbornly hanging on to their 10-codes, with politics and parochialism too often acting as the driving forces.

The same sort of thinking has stymied regional consensus on interoperability for too long, to the point where many involved with public-safety communications are calling for the federal government to intercede and mandate a national interoperability plan that everyone would have to follow. Perhaps DHS should consider the same approach and turn the NIMS recommendation into a requirement.

Tags: Call Center/Command content Policy

Most Recent


  • Phishers trick Microsoft into granting them 'verified' Cloud Partner status
    Late last year, a group of threat actors managed to obtain “verified publisher” status through the Microsoft Cloud Partner Program (MCPP). This allowed them to surpass levels of brand impersonation ordinarily seen in phishing campaigns, as they distributed malicious applications bolstered by a verified blue badge only ever given to trusted vendors and service providers in […]
  • Shapeshifting robot can morph from a liquid to a solid
    A new shape-shifting robot can reversibly morph between liquid and solid shapes. The novel design was created by a team of engineers from The Chinese University of Hong Kong and Carnegie Mellon University. Inspired by sea cucumbers’ ability to go both soft or rigid depending on its environment, the miniature robot was built using magnetic […]
  • Automakers against stampede to BEV dominance
    When the president of the world’s biggest carmaker talks, people listen. So, when Toyota President Akio Toyoda said, in September of last year, that bans on ICE cars within 10 to 15 years  will be “rather difficult to achieve” because EVs “are just going to take longer than the media would like us to believe,” […]
  • FCC nominee Gigi Sohn headed for third Senate hearing
    President Biden’s nominee for FCC Commissioner Gigi Sohn will is expected to sit through a third hearing in the US Senate sometime in the coming weeks. That means that, in addition to being on track to become the first openly LGBTQ+ Commissioner for the FCC, Sohn will also make history as the first person to endure three […]

Leave a comment Cancel reply

To leave a comment login with your Urgent Comms account:

Log in with your Urgent Comms account

Or alternatively provide your name, email address below:

Your email address will not be published. Required fields are marked *

Related Content

  • New Orleans-area 911 center inks multiyear APEX deal with Carbyne to replace call-handling system
  • Simpler is better
    Newscan: Feds recover millions from pipeline ransom hackers, hint at U.S. Internet tactic
  • Cyber is the new Cold War, and AI is the arms race
  • Private wireless networks in the US start going public

Commentary


How 5G is making cities safer, smarter, and more efficient

26th January 2023

3GPP moves Release 18 freeze date to March 2024

18th January 2023

Do smart cities make safer cities?

  • 1
6th January 2023
view all

Events


UC Ezines


IWCE 2019 Wrap Up

13th May 2019
view all

Twitter


UrgentComm

Phishers trick Microsoft into granting them ‘verified’ Cloud Partner status dlvr.it/Shqngn

2nd February 2023
UrgentComm

Shapeshifting robot can morph from a liquid to a solid dlvr.it/Shqk9K

2nd February 2023
UrgentComm

Automakers against stampede to BEV dominance dlvr.it/ShpX08

2nd February 2023
UrgentComm

FCC nominee Gigi Sohn headed for third Senate hearing dlvr.it/ShpDcZ

1st February 2023
UrgentComm

Sign up to learn how to successfully manage your Motorola ASTRO® 25 System: spr.ly/60143j8fp https://t.co/XcxiUwzN27

1st February 2023
UrgentComm

Hytera parent cites financial health, but unable to make royalty payment to Motorola Solutions dlvr.it/ShlrlM

1st February 2023
UrgentComm

NATE: Todd Schlekeway highlights organization’s safety, legislative initiatives dlvr.it/ShljHj

1st February 2023
UrgentComm

Cybercrime ecosystem spawns lucrative underground Gig Economy dlvr.it/ShkKbf

31st January 2023

Newsletter

Sign up for UrgentComm’s newsletters to receive regular news and information updates about Communications and Technology.

Expert Commentary

Learn from experts about the latest technology in automation, machine-learning, big data and cybersecurity.

Business Media

Find the latest videos and media from the market leaders.

Media Kit and Advertising

Want to reach our digital and print audiences? Learn more here.

DISCOVER MORE FROM INFORMA TECH

  • American City & County
  • IWCE
  • Light Reading
  • IOT World Today
  • Mission Critical Technologies
  • TU-Auto

WORKING WITH US

  • About Us
  • Contact Us
  • Events
  • Careers

FOLLOW Urgent Comms ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.