Why you should look at speech analytics

A funny thing happened during the pandemic: The giant cloud hyperscalers burst into the telecom industry. And now it’s time for everyone to get acquainted with them. Why? Well, it seems increasingly inevitable that a certain percentage – ranging from “a little” to “most” – of telecom operators’ network functions are going to run in […]

One of the gripes frequently aired about 5G is that it’s merely a souped-up version of 4G, as if the mobile networks industry was supposed to invent time travel or at least find a cure for cancer. The unimaginative marketers are largely to blame for this with their overpromotion of the Gs as something that […]

National defense and security experts long predicted that future warfare would not be waged by firearms but with code designed to disable services people depend on for daily life. In May 2021, security experts’ worst fears came true, when a ransomware attack struck the Colonial Pipeline. Gas delivery to most of the US Northeast halted almost […]

Over the last few years autonomous vehicle start-ups have raised tens of billions of dollars based on their cars being truly self-driving. Yet, international news agency Reuters reported in September 2022 that they may not in the end be totally autonomous. Industry experts and executives believe there may be a need for remote human supervisors […]