https://urgentcomm.com/wp-content/themes/ucm_child/assets/images/logo/footer-new-logo.png
  • Home
  • News
  • Multimedia
    • Back
    • Multimedia
    • Video
    • Podcasts
    • Galleries
    • IWCE’s Video Showcase
    • IWCE 2022 Winter Showcase
    • IWCE 2023 Pre-event Guide
  • Commentary
    • Back
    • Commentary
    • Urgent Matters
    • View From The Top
    • All Things IWCE
    • Legal Matters
  • Resources
    • Back
    • Resources
    • Webinars
    • White Papers
    • Reprints & Reuse
  • IWCE
    • Back
    • IWCE
    • Conference
    • Special Events
    • Exhibitor Listings
    • Premier Partners
    • Floor Plan
    • Exhibiting Information
    • Register for IWCE
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookie Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • Mission Critical Technologies
    • TU-Auto
  • In the field
    • Back
    • In the field
    • Broadband Push-to-X
    • Internet of Things
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Call Center/Command
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Network Tech
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Operations
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Regulations
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • Organizations
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
Urgent Communications
  • NEWSLETTER
  • Home
  • News
  • Multimedia
    • Back
    • Video
    • Podcasts
    • Omdia Crit Comms Circle Podcast
    • Galleries
    • IWCE’s Video Showcase
    • IWCE 2023 Pre-event Guide
    • IWCE 2022 Winter Showcase
  • Commentary
    • Back
    • All Things IWCE
    • Urgent Matters
    • View From The Top
    • Legal Matters
  • Resources
    • Back
    • Webinars
    • White Papers
    • Reprints & Reuse
    • UC eZines
    • Sponsored content
  • IWCE
    • Back
    • Conference
    • Why Attend
    • Exhibitor Listing
    • Floor Plan
    • Exhibiting Information
    • Join the Event Mailing List
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Cookie Policy
    • Terms of Service
    • Privacy Statement
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • TU-Auto
  • newsletter
  • In the field
    • Back
    • Internet of Things
    • Broadband Push-to-X
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Cybersecurity
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
acc.com

Scrambling to meet demand

Scrambling to meet demand

  • Written by Urgent Communications Administrator
  • 19th September 2018

Right now, cellular carriers are scrambling to build out capacity to meet demand that has swelled due to customers' seemingly insatiable appetite for mobile data and the desire to stay ahead of the competition in a crowded marketplace. Consequently, these are boom times in the tower-construction industry. As often happens in such circumstances, inexperienced and inadequately trained contractors and personnel are rushing into the sector, because there's an enormous amount of work available, which is especially attractive in a slow-recovering economy.

"The workforce shortage in this industry is huge right now," Schlekeway said.

Jones echoed this sentiment.

"We're busier now than we ever have been," he said. "For example, T-Mobile has said that its 2013 build will take all of the competent climbers that were available in the U.S. at the end of 2012. AT&T has said that their wireless buildout [in 2013] is going to be the largest in the company's history.

"So, there's a huge influx of new companies with new employees, a lot of inexperienced — or zero-experience — employees," Jones continued. "They don't want to throw these guys to the wolves, but these companies are under constant pressure to get that site done and move on to the next one. Everyone sees dollar signs, and training costs money — but it also costs time."

Kisting agreed.

"If you're telling them to run at 60 miles per hour in a 45-miles-per-hour zone, they can't be safe," he said.

Kisting also believes that some of the wireless carriers are shooting themselves in the foot, so to speak, because the adage "haste makes waste," is an apt description of what is occurring right now.

"We can achieve world-class service for our carrier customers if we are able to work with them to properly plan and work the proper plan — and we are seeing effort toward this with carriers like Verizon and U.S. Cellular," Kisting said.

"But we also have a whole section of our company that is dedicated to responding to quality issues from other people doing work," he continued. "Sometimes, [our customers] end up hiring [the wrong] contractor, and we have to spend a significant amount of time and effort helping them recover from an experience like that."

NATE has been working to educate carriers regarding what a qualified contractor looks like, Schlekeway said.

"There's a direct correlation between the quality of their networks and the quality of their crews," he said.

Given that carriers really can't afford the time and money required to fix shoddy work done by crews that are unqualified or hurried, they should try to use better crews, which also tend to be safer. To ensure that carriers are getting top-notch crews, NATE has been urging wireless companies to hire only its members — and one major carrier has taken such a step.

"U.S. Cellular has it built into their contracts … that you have to be a NATE member if you want to do work for them," Schlekeway said. "If we could ever get to the point where we set this in stone, like we have with U.S. Cellular, it would do a wonderful service to the industry.

"That's not to point the finger at the carriers, but they are in a race right now to build out their networks … and sometimes we push back, because there are unrealistic deadlines placed upon our companies and people on the ground, and that's when safety can be compromised."

Tags:

Related Content

  • FirstNet adoption tops 3.3 million connections and 20,500 agencies
  • Scrambling to meet demand
    Newscan: Who will pay for community paramedicine in Montana?
  • U.S. cell-tower climbers move to unionize
  • NHTSA probes Tesla’s autopilot tech after crashes with first-responder vehicles

Commentary


Updated: How ‘sidelink’ peer-to-peer communications can enhance public-safety operations

  • 1
27th February 2023

NG911 needed to secure our communities and nation

24th February 2023

How 5G is making cities safer, smarter, and more efficient

26th January 2023
view all

Events


UC Ezines


IWCE 2019 Wrap Up

13th May 2019
view all

Twitter


UrgentComm

Microsoft Outlook vulnerability could be 2023’s ‘It’ bug dlvr.it/SlC3Hh

20th March 2023
UrgentComm

Getting to know the how–and why–of the telecom cloud dlvr.it/SlBbD1

20th March 2023
UrgentComm

Zipline delivery drone docks, charges by itself dlvr.it/SlBNWy

20th March 2023
UrgentComm

State and local leaders can alleviate the burden on public-safety personnel by tackling three workforce trends dlvr.it/SlBH89

20th March 2023
UrgentComm

6G is shaping up to disappoint, and the industry can blame itself dlvr.it/Sl918J

20th March 2023
UrgentComm

Change is coming to the network detection and response (NDR) market dlvr.it/Sl4cts

18th March 2023

Newsletter

Sign up for UrgentComm’s newsletters to receive regular news and information updates about Communications and Technology.

Expert Commentary

Learn from experts about the latest technology in automation, machine-learning, big data and cybersecurity.

Business Media

Find the latest videos and media from the market leaders.

Media Kit and Advertising

Want to reach our digital and print audiences? Learn more here.

DISCOVER MORE FROM INFORMA TECH

  • American City & County
  • IWCE
  • Light Reading
  • IOT World Today
  • Mission Critical Technologies
  • TU-Auto

WORKING WITH US

  • About Us
  • Contact Us
  • Events
  • Careers

FOLLOW Urgent Comms ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.