Zetron to unveil text-to-911 enhancement, CSSI and application interfaces during APCO 2016

Zetron also is releasing a CSSI interface for its MAX Dispatch platform—a solution that is being implemented in Howard County, Ind., to provide interoperability with an EF Johnson system, according to Mark Cranmore, Zetron’s MAX Dispatch product manager.

Although the CSSI solution is new to the MAX Dispatch product, it has been used for more than four years in Zetron’s AcomNOVUS dispatch system, Cranmore said.

“It’s the same basic CSSI interface that we’ve moved over from our Acom platform,” Cranmore said during an interview with IWCE’s Urgent Communications. “What that ensures the end user is that we’ve already tested the Acom platform against Motorola’s implementation, Tait’s implementation, Harris, EF Johnson, Airbus and a number of other manufacturers. We’re porting [the solution] over and doing that with MAX.”

MAX Dispatch also will be releasing application program interfaces (APIs), Cranmore said.

What the APIs allow us to do is share information with other systems; for example, Zetron is the only company besides Motorola that has a complete dispatch solution that offers radio dispatch, telephone 911 and CAD. Using these APIs, we can share information with our other MAX products, and we can share information with other vendors.

“We can take information that’s coming in on MAX Dispatch, and we can share it with other CAD vendors—the TriTechs, the New World Systems, the Tiburons—and we can share it back and forth. So, the dispatcher’s focus can remain on one piece of equipment, but they are getting information fed to them from other interfaces.

Zetron also will demonstrate at APCO 2016 its new Pathway+ gateway, push-to-talk-over-cellular (PTToC) capability with Kodiak and AT&T, and a feature that lets dispatchers view camera feed via their GIS mapping tool.