Dispatch/Call-taking

Nokia, Swisscom to deploy 300-unit drone network for safety, industrial use

Nokia and Swisscom Broadcast have teamed to deploy the largest drones-as-a-service network with 300 drone-in-a-box units in Switzerland.  The project will support Switzerland’s public safety and Industry 4.0 efforts while highlighting Nokia’s expertise in modernizing digital infrastructure. It will leverage mission-critical industrial edge computing with 3GPP technologies to enable beyond-visual-line-of-sight (BVLOS) autonomous operations, according to […]

Police officials note significant benefits by livestreaming video from body-worn cameras

Public-safety and security entities cite situational-awareness advantages by livestreaming video from officers’ body-worn cameras, but there are differing opinions among agencies about which personnel should view the real-time video and other policies, according to speakers discussing the topic during the recent APCO 2024 event. Capt. James Hilles of the Alliance (Ohio) Police Department said he […]
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Motorola Solutions application pushes CAD information to first responders in field

Motorola Solutions yesterday announced SmartIncident, a new application that leverages broadband connectivity in an APX NEXT or APX N70 portable radio to receive multimedia incident information from computer-aided dispatch (CAD) to inform efficient responses by personnel in the field. Michael Labowicz, director of product management for Motorola Solutions, said SmartIncident was developed to address an […]

RapidSOS launches AI-powered Alarm Call Automation solution for 911 centers

RapidSOS last week announced its Alarm Call Automation solution, which uses the company’s Harmony artificial-intelligence (AI) platform to collect relevant information from residential and commercial alarms that typically report incidents to a non-emergency line, allowing telecommunicators to focus on 911 calls. Karin Marquez, chief public-safety brand officer for RapidSOS, said that such alarm calls currently […]

FCC approves rules for service providers delivering NG911 emergency communications 

FCC commissioners last week voted unanimously to approve an order designed to ease the transition to IP-based next-generation 911 (NG911) technology by providing originating service providers with nationwide rules about their responsibilities and deadlines to deliver emergency calls to NG911 systems. FCC Chairwoman Jessica Rosenworcel described the order as the latest step in the FCC’s […]
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