Next-generation 911 (NG911) needs to be implemented soon, particularly as the nationwide broadband network for first responders is deployed. To make that happen, Congress likely will have take action to provide funding, as lawmakers did with the establishment of FirstNet five years ago.
Zetron announces that it will demonstrate at APCO 2016 in Orlando its ESInet-based text-to-911 solution that is designed to help call-takers multitask, allowing them to answer an emergency voice calls and one or more emergency texts simultaneously, according to a company official.
Two-way text-messaging functionality from Rave Mobile Safety’s Smart911 platform is helping public-safety answering points (PSAPs) address the growing issue of abandoned emergency calls with greater efficiency and effectiveness, according to a Michigan dispatcher.
After three years of consensus-building work, recommended minimum training guidelines for 911 telecommunicators have been established, which could provide a foundation for a future in which a baseline level of emergency-calling service can be achieved nationwide.
If the nation’s public-safety answering points (PSAPs) can overcome technical and financial hurdles to migrate to IP-based next-generation 911 (N911), how will it impact operations in a 911 center? That’s the question that the Association of Public-Safety Communications Officials (APCO) plans to answer with its Project 43 initiative that is slated to begin in April and deliver a report in August 2017.
A national text hotline has received more than 7.2 million text messages from individuals in crisis—from those battling with suicidal thoughts to victims of domestic violence. National Emergency Number Association’s Trey Fogerty applauds the organization’s vision and details the takeaways for the 911 community.
Kevin Pitts and Chris Rushton of Oracle Communications, Walt Jones of Modular Communications Systems (ModUcom), and Simon Farrow of Stancil Corporation demonstrate how a next-generation 911 platform can be used to patch—and directly transfer after dispatch disconnects—a text-to-911 session to a first responder in the field.