NICE: Patrick Botz highlights new features within company's Inform 9 platform

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Patrick Botz, director of engagement for NICE Public Safety, describes new features within Inform 9, the latest version of the company’s recording and digital-information-management platform that now integrates with computer-aided-dispatch (CAD) systems. Botz spoke with IWCE’s Urgent Communications Editor Donny Jackson during the recent APCO 2018 event in Las Vegas.

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