Activity in the 911 center depicted in the movie "The Call"--starring Halle Berry--are reasonably accurate, according to officials from the National Emergency Number Association (NENA). Those who see the movie learn that communications in a public-safety answering point (PSAP) is critical and that the time of telecommunicators should not be wasted....More

With the hard-of-hearing community turning to texting as a primary means of communication, text-to-911 services need to be developed and deployed as quickly as possible....More