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Call Center/Command


Exposition program takes shape

Exposition program takes shape

Editor's Note: In an effort to keep readers up to date on the upcoming IWCE conference, we will periodically publish scheduled sessions. Unfortunately,
  • Written by Urgent Communications Administrator
  • 1st October 2003

Editor’s Note: In an effort to keep readers up to date on the upcoming IWCE conference, we will periodically publish scheduled sessions. Unfortunately, the space we have here only allows us to give you a sneak preview on a few tracks and a few sessions.

Technology workshops run March 22-23, while the conference and exhibits run March 24-26 at the Las Vegas Convention Center.

Homeland Security track

Joining the Effort — The Tower Owner’s Role in Homeland Security
Wednesday, March 24

Where the Money Is and How to Get It
Michael Paddock, CEO
Grants Office, LLC
Wednesday, March 24

First Responder Interoperability — Metropolitan D.C. Communications Initiative
Payton Smith, manager
Federal Market Analysis, INPUT
Thursday, March 25

Tracking Management for Hazardous Materials
Thursday, March 25

Budget Blues: Don’t Go Overboard
Mark Fedor, budget coordinator
U.S. Coast Guard
Thursday, March 25

First Responder Interoperability — Metropolitan D.C. Communications Initiative
Mike Hill, director of field operations
CapWIN, University of Maryland
Thursday, March 25

Paging and Homeland Security
Thursday, March 25

Sponsored by The American Association of Paging Carriers

During the 9-11 crisis, paging was one of the few ways emergency workers were able to communicate. With few exceptions, (Nextel’s radio) most local radios, cellular and landline phones failed due to the call loads. Paging was an important part of communications our First Responders used to stay in touch and keep safe.

Transportation & utilities application track

Selling to Fleet Owners: Expanding Your Revenue Base
Wednesday, March 24

Homeland Security Initiatives for the Transportation and Utilities Market
Marc Sands, VP and division counsel-wireless business solutions
Qualcomm Inc.
Wednesday, March 24

Mobile Workforce Management
Fred Dorow, principal
IBM
Wednesday, March 24

As industry restructuring continues, energy delivery businesses must find ways to reduce costs without losing sight of the need to invest in the technologies that will create near- and longer-term efficiencies.

Today, more and more utilities are finding a balance between cost reduction and technology expenditures through the deployment of mobile workforce management technologies.

Growth Through Digital Technologies
David Keith, GM-business development
SouthernLINC
Rodney Johnson, VP-sales/distribution
SouthernLINC
Thursday, March 25

Public Safety track

Public Safety & Interoperability
Steve Souder
Montgomery County 911 Emergency Communications Center
Steve Proctor, executive director
Utah Communications Agency Network
Wednesday, March 24

Modern Spectrum Management Techniques for the Public Safety Professional
Sean O’Hara
Syracuse Research Corp
Systems Technology Center
Wednesday, March 24

Weighing Software Choices for PSAP
Zetron Inc.
Wednesday, March 24

Digital Technology: Is it Worth the Cost?
George Crouch
Division of the State CIO
David Dunford
Lenexa Kansas Police Department
Donald Appleby, Statewide Radio Project, Commonwealth of Pennsylvania
Wednesday, March 24

Trends and Perspectives in Security and Encryption
Tom Hengeveld, principal technologist
Wireless Systems Business Unit
M/A-COM
Thursday, March 25

Spectrum 4.9 GHz
Tom Tolman, NIJ/NLECTC
Thursday, March 25

SDR track

Sponsored by the SDR Forum

Regulatory Issues & the International Regulatory Environment
Wednesday, March 24

Public Safety Issues for SDR
Thursday, March 25

Technical Issues Associated with Software Defined Radios
Thursday, March 25

Interoperability Track

Satellites: Bridging Agencies and Networks
Austin Comerton, channel manager
Mobile Satellite Ventures
Thursday, March 25

Extending coverage with instant infrastructure. Mobile Data and Voice in remote and challenging terrain.

Update on Public Safety Wireless Interoperable Communications
Rick Murphy, program manager
Public Safety Wireless Network
Thursday, March 25

Balancing Homeland Security Funding and State Budget Shortfalls
Jeff Logan, manager of business development
Wireless Systems
M/A-COM
Thursday, March 25

Interoperability on Wheels
Dale Craig, director of first responder operations
Raytheon
Thursday, March 25

Project SAFECOM
David Boyd, director-research & development operations
Department of Homeland Security
Thursday, March 25

Business & Technology Track

Love The One You’re With: How Wireless Carriers Can Increase Brand Loyalty and Reduce Customer Churn
Chris Hall, director of industry solutions
KANA
Wednesday, March 24

The wireless telecommunications industry has consistently been one of the most highly competitive industries as technical advancements lead to increased service offerings including, video phone services, multimedia messaging services (MMS) and short messaging services (SMS). With multiple carriers offering services in each market, competition to retain existing customers is as high as competition to obtain new customers. Additionally, as the industry gears up for the new phone number mandate, which will take effect in November 2003, providers have to embrace enhanced customer service in order to increase brand loyalty and ensure customer churn does not increase.

How to Avoid Common Intellectual Property Mistakes
Tim Brisson, Partner, Sierra Patent Group
Wednesday, March 24

With the increasing use of high-technology products and services in the mobile communications industry, intellectual property is more important to business owners and inventors in wireless technology than ever. This seminar will introduce attendees to the essentials of patents, trademarks, copyrights and trade secrets. The session will highlight common pitfalls made by businesses and inventors and provide practical advice on how to avoid mistakes regarding their own intellectual property. By attending this session, attendees will leave with a clear understanding of the intellectual property present in their business, and how to leverage their intellectual capital to add value to their business.

The Care and Feeding of Amplifiers
Mark Obermann, VP of engineering, Crescend Technologies
Wednesday, March 24

Current state of amplifier design

Compare and Contrast Investments in Wireless Infrastructure
Simon Ellis, Mobile Evangelist, Intel Mobile Platforms Group
Wednesday, March 24

Educate attendees on the critical need for investment in wireless infrastructure worldwide to prolificate the use of mobile devices

The Tower Audit: Maximize Revenue and Reduce Risk
Richard Hanno to organize
Thursday, March 25

Business Opportunitiutes through Better Spectrum Utilization
Ralph Haller, Fox Ridge Communications
Thursday, March 25

Increase Your Spectrum Inventory and Take Advantage of FCC Rules. Dealers, come learn how to get ahold of spectrum you did not know was available

Dealer Survival: Outside the Analog Box!
Mike Holland, telecommunications analyst, TEPPCO Partners, LP
Thursday, March 25

Turning Dealers into Wireless ISPs
Thursday, March 25

Deploying WiFi Wide Area Networks
Paul Callahan, co-founder, vice president, Propagate Networks
Eric Mentzer, vice president and CTO, Intel Communications Group
Anne Wilcox, director-strategic planning, Visual Systems Group, ViewSonic Corp.
Moderated by: Grover Righter, VP of Technical Strategy, Kabira Technologies
Thursday, March 25

IT organizations are headed for complexity overload. As competition in the Wireless Local Area Networking (WLAN) market continues to heat up, vendors continue to add more control knobs to differentiate their products. At the same time, the number of WLAN-equipped devices is mushrooming — laptops, PDAs, phones, tablets, LCD projectors, digital cameras, camcorders, and surveillance cameras. As 802.11 networks become increasingly dense and traffic continues to burgeon, the resulting levels of radio frequency (RF) interference will reach an ugly crescendo. Adding more 802.11 devices will actually reduce available bandwidth instead of increasing performance.

Learn from industry leaders how WLAN has been deployed and the resulting benefits Leading industry analysts will share results on their research on return on investment gain by corporations implementing wireless LANs.

This session also will address how new entries and product categories will continue to affect the way we work, communicate and are entertained. Handheld trends, the future of wireless devices in the home and the enterprise, as well as the cross-over that is increasing as companies are positioning products for both business and consumer uses will be discussed.

WiFi Funding Issues
Stephen Saltzman, GM, Director of Strategic Investments, Intel Capital
Sriram Viswanathan, Managing Director of Strategic Investments, Intel Capital
Thursday, March 25

Regulatory/Policy Track

800 MhZ and the Consensus Plan: An Educational Overview
Alan Tilles, Esq., Shulman, Rogers, Gandal, Pordy & Ecker
Wednesday, March 24

800 MhZ and the Consensus Plan: A Town Hall Meeting
Laura Smith, President/CEO, ITA
Wednesday, March 24

Solving the E911 Emergency with the Hatfield Report
Dale Hatfield, University of Colorado at Boulder
Thursday March 25

200 & 700 MHz SMRs — It’s Easier Than You Think
Mark Crosby, president, Access Spectrum
Thursday March 25

How Federal Policy and FCC Regulation Shapes Technology, Product Development and Purchasing
Craig Jorgensen, Co-Chairman, Project 25 Update
Thursday March 25, 2004 1:00 PM, Room N110

7.6 Regulatory/Policy Track
Finding Funding and Wireless E911… A How-To Guide
Bill Hinkle, Hamilton County Communications Center
Thursday March 25, 2004 2:00 PM, Room N110

7.7 Regulatory/Policy Track
Regulatory Compliance for the Tower Owner
Richard Hanno to organize
Thursday March 25, 2004 3:00 PM, Room N110

7.8 Regulatory/Policy Track
Project 25 and Federal Implementation
Jim Downes, Assistant Director, Wireless Programs Office, U.S. Department of Treasury
Thursday March 25, 2004 4:00 PM, Room N110

Learn about the joint Integrated Wireless Network (IWN), as well as some interesting partnerships with state and local entities and the status of the standards and how the implementation is using Project 25.

KEYNOTE Presentation
Mark Bowden, Author
Wednesday March 24, 2004 8:30-10:00 AM, Room TBD

Moot Court
Spectrum Policy. Private or Commons?
Thursday March 25, 2004 5:00-6:30 PM, Room TBD – cocktail reception to follow

Moderated by: Dale Hatfield, University of Colorado at Boulder
Panelists include:
Michael Calabrese, Vice President & Director, Spectrum Policy Program, New America Foundation
Gerry Faulhaber, Professor of Public Policy and Management, Wharton School of the University of Pennsylvania
Thomas Hazelett, Senior Fellow, Manhattan Institute for Policy Research and a Columnist for the Financial Times’ New Economy Policy Forum
Peter Pitsch, Director of Communications Policy, Intel Corporation

First Responders Roundtable
Steve Proctor, Executive Director, Utah Communications Agency Network
Frank McCarthy,
Friday March 26, 2004 8:30-10:00 AM, Room TBD

Push to talk Roundtable
Friday March 26, 2004 8:30-10:00 AM, Room TBD

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