Florida dispatch center adopts APCO program

The Regional Public Safety Communications Center (RCC) in Port Orange , Fla., recently implemented the Association of Public-Safety Communications Officials (APCO) Emergency Medical Dispatch (EMD) Program.

As part of the program, 27 full-time and two part-time telecommunications officers working for the RCC—which provides police and fire dispatch services to the cities of Port Orange, New Smyrna Beach , and Edgewater , Fla., as well as fire dispatch service to the city of Ponce Inlet, Fla.—attended APCO’s Basic Telecommunicator and Basic EMD courses. The training was conducted by APCO certified instructors Tracey Hills and Darlene Saltsman.