https://urgentcomm.com/wp-content/themes/ucm_child/assets/images/logo/footer-new-logo.png
  • Home
  • News
  • Multimedia
    • Back
    • Multimedia
    • Video
    • Podcasts
    • Galleries
    • IWCE’s Video Showcase
    • IWCE 2022 Winter Showcase
    • IWCE 2023 Pre-event Guide
  • Commentary
    • Back
    • Commentary
    • Urgent Matters
    • View From The Top
    • All Things IWCE
    • Legal Matters
  • Resources
    • Back
    • Resources
    • Webinars
    • White Papers
    • Reprints & Reuse
  • IWCE
    • Back
    • IWCE
    • Conference
    • Special Events
    • Exhibitor Listings
    • Premier Partners
    • Floor Plan
    • Exhibiting Information
    • Register for IWCE
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookie Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • Mission Critical Technologies
    • TU-Auto
  • In the field
    • Back
    • In the field
    • Broadband Push-to-X
    • Internet of Things
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Call Center/Command
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Network Tech
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Operations
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Regulations
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • Organizations
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
Urgent Communications
  • NEWSLETTER
  • Home
  • News
  • Multimedia
    • Back
    • Video
    • Podcasts
    • Omdia Crit Comms Circle Podcast
    • Galleries
    • IWCE’s Video Showcase
    • IWCE 2023 Pre-event Guide
    • IWCE 2022 Winter Showcase
  • Commentary
    • Back
    • All Things IWCE
    • Urgent Matters
    • View From The Top
    • Legal Matters
  • Resources
    • Back
    • Webinars
    • White Papers
    • Reprints & Reuse
    • UC eZines
    • Sponsored content
  • IWCE
    • Back
    • Conference
    • Why Attend
    • Exhibitor Listing
    • Floor Plan
    • Exhibiting Information
    • Join the Event Mailing List
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Cookie Policy
    • Terms of Service
    • Privacy Statement
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • TU-Auto
  • newsletter
  • In the field
    • Back
    • Internet of Things
    • Broadband Push-to-X
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Cybersecurity
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
acc.com

Commentary Newsletters


Embracing change

Embracing change

LAS VEGAS--Sometimes life forces us to change, even when we’re not ready. Often, it’s gradual. At other times, it comes at us so fast we have to hold on for dear life. And it may happen to us directly or indirectly through heartbreaking events that change the way we see the world
  • Written by Urgent Communications Administrator
  • 29th February 2008

LAS VEGAS–Sometimes life forces us to change, even when we’re not ready. Often, it’s gradual. At other times, it comes at us so fast we have to hold on for dear life. And it may happen to us directly or indirectly through heartbreaking events that change the way we see the world.

In fact, tragedy is way too commonplace. We move about in our daily routine only to be blindsided by a disaster, be it from the wrath of Mother Nature or the result of a man-made event. In my lifetime alone, I have seen the devastation of a terrorist attack—a day I will never forget—as well as destructive hurricanes, tsunamis and wars. We also live in a time where our youth, instead of being focused on furthering their education on university campuses, fear reprisal from mentally ill and unstable people who unleash their rage on unsuspecting students and their faculty. We saw this at Virginia Tech and just last month at Northern Illinois University (NIU) in DeKalb, Ill., where the safety of a lecture hall turned into a parent’s worst nightmare.

Everyone wants to be safe, to live their lives knowing that their daily routine will move forward uninterrupted by tragedy. But those tasked with keeping our family, neighbors and colleagues alive and secure during emergency situations are only human. Yes, they’ve done the training. They run drills before they apply them in real-life scenarios. They believe in their mission. But in the end, each first responder depends, to some degree, on technological innovation and vendors that bring their wares to market to ensure they can respond appropriately to an incident.

The International Wireless Communications Expo is a reminder of this, with multiple vendors introducing new radio technologies with the promise of performance and reliability. But one area specifically where public-safety innovation is behind commercial capabilities is E-911.

Commercial carriers let cell phone users send multimedia and still images from one end of the country to the other. Friends and family can sign up for unlimited text messaging to keep in touch. Yet, if someone witnesses a crime in progress and captures an image on one of these commercial devices, what’s next? How does that data transmit to a 911 center?

We all know that it doesn’t.

Think of those students in the lecture hall at Virginia Tech of NIU. Each one probably was armed with a cell phone that had the capability to capture still images and send text messages. Imagine the information that could have been sent to campus police and local law enforcement during the shooting rampage if students transmitted information or images of the event. First responders would have been able to recognize the subject, know his or her location and save precious minutes by responding with a full cache of information. It could have been the difference between life and death for many students who perished that day.

Public-safety access points (PSAPs) will adapt to the new technologies, but they still await legislative action and technological innovation to help move them in the right direction.

In addition, there is the human aspect. Call takers and operators jobs continue to be more sophisticated than 15, 10 or even 5 years ago. Each must learn new call-taking software. Handling calls and data from wireless devices will require new processes and procedures. As well, access to more information about emergency situations will involve new decision-support tools that will interpret the data for call takers and dispatchers.

Change is scary. For PSAPs and those personnel essential to the success of E-911, it means reinventing how they do their jobs. With wireless voice and data devices becoming more ubiquitous, however, so will the challenges faced by an already overworked and overstressed segment of the first-responder community: 911 operators and call takers. But each must embrace these disruptions to their daily routine, because, whether each is ready, change is needed—and coming full speed ahead.

E-mail at [email protected].

Tags: Commentary Newsletters

Most Recent


  • Updated: How 'sidelink' peer-to-peer communications can enhance public-safety operations
    Editor’s note: A previous version of this column was posted that included only the first portion of the article—a mistake by the editor. IWCE’s Urgent Communications regrets the error and apologizes for any inconvenience. When first responders are called to action, they need reliable communications to coordinate an effective public-safety response. Public-safety personnel understand this […]
  • NG911 needed to secure our communities and nation
    As the new Congress begins its work in earnest, we look forward to continued progress in funding the transition to IP-based next-generation 911 (NG911) technology. Our nation’s 911 systems are critical to ensuring the safety and security of our communities, and nationwide implementation of NG911 will ensure these systems can leverage the most advanced communications […]
  • How 5G is making cities safer, smarter, and more efficient
    It’s a scenario we’ve all experienced: an ambulance with a blaring siren racing against time to get a person in medical distress to a hospital through traffic. What we don’t see is 5G connectivity enabling paramedics to communicate with hospital staff via video conference and coordinate care in real-time before arriving at the emergency room. […]
  • 3GPP moves Release 18 freeze date to March 2024
    The latest set of 3GPP Plenary electronic meetings (e-meetings) concluded on Dec. 19, 2022. The meetings focused on the Release 18 (R18) feature progress and schedule. It was decided to extend the R18 freeze date (specifications complete for all R18 features) by three months to March 2024 to ensure the quality of the R18 3GPP […]

Leave a comment Cancel reply

To leave a comment login with your Urgent Comms account:

Log in with your Urgent Comms account

Or alternatively provide your name, email address below:

Your email address will not be published. Required fields are marked *

Related Content

  • Unlocking the power of ESInets: Different NG911 provisioning approaches exist; level of control is key differentiator
  • Redefining communications for today’s mobile workforces
  • Public safety needs a better way to triage emergency calls
  • In challenging year, working with public safety to move FirstNet forward

Commentary


Updated: How ‘sidelink’ peer-to-peer communications can enhance public-safety operations

  • 1
27th February 2023

NG911 needed to secure our communities and nation

24th February 2023

How 5G is making cities safer, smarter, and more efficient

26th January 2023
view all

Events


UC Ezines


IWCE 2019 Wrap Up

13th May 2019
view all

Twitter


UrgentComm

How AT&T won DFW Airport’s $10 million private 5G business dlvr.it/Spj4Pt

27th May 2023
UrgentComm

Russia’s war in Ukraine shows cyberattacks can be war crimes dlvr.it/Spj3c2

27th May 2023
UrgentComm

FCC grants 700 MHz Band 14 license renewal to FirstNet Authority dlvr.it/Spj2Ny

27th May 2023
UrgentComm

Broadband for Critical Communications Everywhere Providing Connectivity When Seconds Count dlvr.it/Sph602

26th May 2023
UrgentComm

How vehicle insurance and autonomy intertwined dlvr.it/SpglBb

26th May 2023
UrgentComm

World’s least-expensive self-driving vehicle revealed dlvr.it/Spgc88

26th May 2023
UrgentComm

Voice calling is finally making its way onto 5G dlvr.it/SpdtYW

26th May 2023
UrgentComm

With many cities facing a fiscal cliff as ARPA funding ends, debt ceiling debate continues on Capitol Hill dlvr.it/Spdsnq

26th May 2023

Newsletter

Sign up for UrgentComm’s newsletters to receive regular news and information updates about Communications and Technology.

Expert Commentary

Learn from experts about the latest technology in automation, machine-learning, big data and cybersecurity.

Business Media

Find the latest videos and media from the market leaders.

Media Kit and Advertising

Want to reach our digital and print audiences? Learn more here.

DISCOVER MORE FROM INFORMA TECH

  • American City & County
  • IWCE
  • Light Reading
  • IOT World Today
  • Mission Critical Technologies
  • TU-Auto

WORKING WITH US

  • About Us
  • Contact Us
  • Events
  • Careers

FOLLOW Urgent Comms ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookie Policy
  • Terms
Copyright © 2023 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.