NENA joins NPSTC

Leaders of two key 911 organizations—NENA: The 9-1-1 Association and the Association of Public-Safety Communications Officials (APCO)—wrote a joint letter to both leading presidential candidates, seeking support for federal funding to help pay for the technological transition to IP-based next-generation 911 (NG911). NENA CEO Brian Fontes and APCO CEO and Executive Director Mel Maier signed […]

Rep. Anna Eshoo (D-Calif.), a longtime supporter of federal funding to help public-safety answering points (PSAPs) transition to next-generation 911 (NG911) technology, last week announced that she will not seek reelection to Congress in 2024 but plans to serve out her current term through January 2025. Eshoo, 80, was elected to Congress for the first […]

U.S. senators today voted 55-43 to confirm Anna Gomez as the fifth commissioner at the FCC, providing Democrats with its first majority at the agency since President Joe Biden was inaugurated in January 2021. “Thank you to President Biden for nominating me to the Federal Communications Commission and to the Senate for confirming me,” Gomez […]

Across the United States, emergency dispatch centers are facing an acute staffing crisis: administrators can’t hire enough dispatchers, compounding stress on employees who are already shouldering an increased workload. Burnout is a huge problem. “A staggering 82% of respondents’ call centers report being understaffed. These staffing challenges span from difficulties in hiring new personnel to […]