https://urgentcomm.com/wp-content/themes/ucm_child/assets/images/logo/footer-logo.png
  • Home
  • News
  • Multimedia
    • Back
    • Multimedia
    • Video
    • Podcasts
    • Galleries
  • Commentary
    • Back
    • Commentary
    • Urgent Matters
    • View From The Top
    • All Things IWCE
    • Legal Matters
  • Resources
    • Back
    • Resources
    • Events
    • Webinars
    • White Papers
    • Reprints & Reuse
  • IWCE
    • Back
    • IWCE
    • Conference
    • Special Events
    • Exhibitor Listings
    • Premier Partners
    • Floor Plan
    • Exhibiting Information
    • Register for IWCE
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookies Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • Mission Critical Technologies
    • Microwave/RF
    • T&D World
    • TU-Auto
  • In the field
    • Back
    • In the field
    • Broadband Push-to-X
    • Internet of Things
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Call Center/Command
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Network Tech
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Operations
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Regulations
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • Organizations
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
Urgent Communications
  • NEWSLETTER
  • Home
  • News
  • Multimedia
    • Back
    • Video
    • Podcasts
    • Galleries
  • Commentary
    • Back
    • All Things IWCE
    • Urgent Matters
    • View From The Top
    • Legal Matters
  • Resources
    • Back
    • Events
    • Webinars
    • White Papers
    • Reprints & Reuse
    • UC eZines
  • IWCE
    • Back
    • Conference
    • Special Events
    • Exhibitor Listings
    • Floor Plan
    • Exhibiting Information
    • Register for IWCE
  • About Us
    • Back
    • About Us
    • Contact Us
    • Advertise
    • Terms of Service
    • Privacy Statement
    • Cookies Policy
  • Related Sites
    • Back
    • American City & County
    • IWCE
    • Light Reading
    • IOT World Today
    • Mission Critical Technologies
    • Microwave/RF
    • T&D World
    • TU-Auto
  • newsletter
  • In the field
    • Back
    • Internet of Things
    • Broadband Push-to-X
    • Project 25
    • Public-Safety Broadband/FirstNet
    • Virtual/Augmented Reality
    • Land Mobile Radio
    • Long Term Evolution (LTE)
    • Applications
    • Drones/Robots
    • IoT/Smart X
    • Software
    • Subscriber Devices
    • Video
  • Call Center/Command
    • Back
    • Artificial Intelligence
    • NG911
    • Alerting Systems
    • Analytics
    • Dispatch/Call-taking
    • Incident Command/Situational Awareness
    • Tracking, Monitoring & Control
  • Network Tech
    • Back
    • Cybersecurity
    • Interoperability
    • LMR 100
    • LMR 200
    • Backhaul
    • Deployables
    • Power
    • Tower & Site
    • Wireless Networks
    • Coverage/Interference
    • Security
    • System Design
    • System Installation
    • System Operation
    • Test & Measurement
  • Operations
    • Back
    • Critical Infrastructure
    • Enterprise
    • Federal Government/Military
    • Public Safety
    • State & Local Government
    • Training
  • Regulations
    • Back
    • Narrowbanding
    • T-Band
    • Rebanding
    • TV White Spaces
    • None
    • Funding
    • Policy
    • Regional Coordination
    • Standards
  • Organizations
    • Back
    • AASHTO
    • APCO
    • DHS
    • DMR Association
    • ETA
    • EWA
    • FCC
    • IWCE
    • NASEMSO
    • NATE
    • NXDN Forum
    • NENA
    • NIST/PSCR
    • NPSTC
    • NTIA/FirstNet
    • P25 TIG
    • TETRA + CCA
    • UTC
acc.com

Wireless Networks


Software suite lets CAD receive texts, images and video

Software suite lets CAD receive texts, images and video

The ILM system lets the 911 center solicit incident-specific images from cellular callers and receive and process such images based upon a proprietary message-priority engine.
  • Written by Urgent Communications Administrator
  • 24th August 2010

PowerPhone received a patent for its Incident Linked Multimedia (ILM) software, which provides a tool for emergency call centers to receive, prioritize and process text, video and image messages from cellular and other non-traditional callers. The ILM system lets the 911 center solicit incident-specific images from cellular callers and receive and process such images based upon a proprietary message-priority engine, said Eric Esfahanian, vice president of sales and marketing. Once received by the center, ILM can incorporate the images into existing computer-aided dispatch and records-management systems.

“We believe strongly that the approach we have created — now patented — will really set the standard for the future of incorporating images and texts into 911,” he said. “We plan to vigorously defend this patent as technology evolves and more players enter the market.”

Esfahanian said the software-based system lets emergency communications operators incorporate text and video messaging into 911 data collection to assist in emergency response and evidence preservation. The call taker accepts an incoming call. Then, the call taker sends a text to the phone to set up a communication link between the caller and 911 center. The caller can then send back to the PSAP a picture, a text or even a video message.

“If there is a domestic assault and the suspect has left the scene, now the victim can take pictures in real time of the damage or suspect and send it to 911 while the responders are on their way,” Esfahanian said.

Esfahanian said the text or pictures are then added into the incident record file. They are stored in a database powered by a prioritization engine that “not only stores those images but directly links them to an incident record in CAD,” he said. “It also establishes a prioritization mechanism that agencies can control themselves in order to automatically prioritize certain images or videos over others to determine the response types.”

As a result, evidence captured at the scene can be incorporated into crime-scene investigations.

“Along with the improved response you’re also getting more information more quickly,” Esfahanian said. “You also are able to gather a more comprehensive set of data.”

This patent is the third issued to PowerPhone in the last 18 months, Esfahanian said. Beta-testers are being recruited, and pricing has not been determined, he said.

Tags: content Wireless Networks

Related


  • Intelsat to test 4G connections to iPhones from stratosphere
    Satellite company Intelsat appears to be coming down to Earth. Or, at least a little lower. Specifically, Intelsat is asking for FCC permission to test LTE connections in Arizona from a “high-altitude platform system,” or HAPS. The company said the HAPS is an unmanned aircraft operated by Airbus, and that it will allow the company to offer […]
  • At CES 2021, Verizon touts 5G connectivity as enabler in pandemic times
    5G connectivity has continued to gather steam in technology circles and was the focus at the CES 2021 show this week. Verizon CEO Hans Vestberg delivered a keynote at CES, saying that 5G connectivity is “more than just another tech innovation.” But ample question remains about when 5G technology will truly deliver on its promise for […]
  • Federal judge reduces Hytera legal payment to Motorola Solutions by $220.9 million
    A federal judge ruled that China-based LMR manufacturer Hytera Communications owes Motorola Solutions $543.7 million in the lengthy legal dispute between the companies—a reduction of more than $220 million from the $764.6 million in damages awarded to Motorola Solutions when the court ruled on the matter last year. Judge Charles Norgle of the United States […]
  • Florida county announces successful test of Motorola Solutions' cloud-based P25 core technology
    A Florida county recently announced the completion of a successful test of Motorola Solutions’ CirrusCentral Core, the cloud-based secondary core for ASTRO 25 P25 systems that is designed to provide redundant reliability to the land-mobile-radio (LMR) network without the costs associated with a physical secondary core site. In Sumter County, Fla., the absence of a […]

Leave a comment Cancel reply

To leave a comment login with your Urgent Comms account:

Log in with your Urgent Comms account

Or alternatively provide your name, email address below:

Your email address will not be published. Required fields are marked *

Related Content

  • AT&T provides initial insights about FirstNet performance, recovery efforts after Nashville explosion
  • T-Band auction officially repealed as spending package becomes law
  • In challenging year, working with public safety to move FirstNet forward
  • Here are the new C-band auction estimates

Commentary


Public safety needs a better way to triage emergency calls

13th January 2021

In challenging year, working with public safety to move FirstNet forward

30th December 2020

Communications solutions must evolve quickly to meet needs of a changing world

31st October 2020
view all

Events


UC Ezines


IWCE 2019 Wrap Up

13th May 2019
view all

Twitter


UrgentComm

Become a Thought Leader at IWCE 2021! We are looking for dynamic speakers to present case studies and technical tal… twitter.com/i/web/status/1…

26th January 2021
UrgentComm

RT @IWCEexpo: 📆 Mark Your Calendars: IWCE will be returning to Las Vegas this September and registration is slated to open in April 📆 Wa…

15th January 2021
UrgentComm

RT @IWCEexpo: ⚡FLASH SALE: Don't miss this exclusive offer! Passes to #IBFVirtual are now 50% off with code TWITTER50. Take advantage of th…

6th November 2020
UrgentComm

Get ready for part 2 of "Ensuring Public Safety Emergency Communications" next week! @PCTEL_inc will explore… twitter.com/i/web/status/1…

3rd November 2020
UrgentComm

Over the past few months, we’ve seen the world transform, and it's clear that cities will be affected in the long-t… twitter.com/i/web/status/1…

27th October 2020
UrgentComm

Florida state & local agencies subscribing to the Statewide Law Enforcement Radio System (SLERS) will be able to co… twitter.com/i/web/status/1…

26th October 2020
UrgentComm

Tune in to @slacorp CEO Josh Lober as he explains how the company has fully integrated its #PTT application to work… twitter.com/i/web/status/1…

26th October 2020
UrgentComm

.@SierraWireless announced the commercial availability of the AirLink MG90 platform, which they tout as the first m… twitter.com/i/web/status/1…

26th October 2020

Newsletter

Sign up for UrgentComm’s newsletters to receive regular news and information updates about Communications and Technology.

Expert Commentary

Learn from experts about the latest technology in automation, machine-learning, big data and cybersecurity.

Business Media

Find the latest videos and media from the market leaders.

Media Kit and Advertising

Want to reach our digital and print audiences? Learn more here.

DISCOVER MORE FROM INFORMA TECH

  • American City & County
  • IWCE
  • Light Reading
  • IOT World Today
  • Mission Critical Technologies
  • Microwave/RF
  • T&D World
  • TU-Auto

WORKING WITH US

  • About Us
  • Contact Us
  • Events
  • Careers

FOLLOW Urgent Comms ON SOCIAL

  • Privacy
  • CCPA: “Do Not Sell My Data”
  • Cookies Policy
  • Terms
Copyright © 2021 Informa PLC. Informa PLC is registered in England and Wales with company number 8860726 whose registered and Head office is 5 Howick Place, London, SW1P 1WG.
This website uses cookies, including third party ones, to allow for analysis of how people use our website in order to improve your experience and our services. By continuing to use our website, you agree to the use of such cookies. Click here for more information on our Cookie Policy and Privacy Policy.
X